Quality Engineer - CAPA & Process Improvement Lead

Job Opportunity - Quality Engineer Who we are At Aptar, we use insights, design, engineering and science to create innovative packaging technologies that build brand value for our customers, and, in turn, make a meaningful difference in the lives, looks, health and homes of people around the world. Every day, Aptar creates "a-ha moments" for its customers and their consumers and patients by continually bringing innovations to market that convert non-dispensing packaging into breakthrough product-dispensing systems, including those that give people more effective ways to put on their favorite fragrance, kids the opportunity to pour ketchup without making a mess and patients connected technologies that help them more easily adhere to treatment. We have manufacturing facilities in North America, Europe, Asia and South America and over 14,000 dedicated employees in some 20 countries. You should work here because we: Attract and develop high performing people. Promote a diverse and inclusive work environment. Allow for failure by allowing people to make mistakes through an open and trusting environment. Invest in the development of employees through local, regional and global career opportunities. Contribute to the communities where we reside. What's new with Aptar We have an exciting position open: Quality Engineer, reporting to the Quality Manager and be based in Eatontown, NJ. The position of the Quality Engineer requires a results driven individual who will be responsible for executing quality initiatives for our manufactured products and drives quality system improvements to achieve department objectives. With a sense of urgency, handles all internal and external quality issues related to the quality of manufactured product. Works closely with the Support team and provides leadership pertaining to product quality. This is how your journey begins You will lead cross-functional teams to investigate internal non-conformances to identify root cause, obtain containment and implement corrective actions. You will support daily production goals by supporting trouble-shooting efforts related to non-conforming material. You will develop and implement systems that will ensure product conformance to specifications You will work within the organization to execute changes and improvements to the quality process You will review and approve specifications for manufactured products You will support Root Cause Analysis efforts related to customer complaints. You will be the key Quality Representative on corrective and preventive actions that result from customer complaint, CAPA and/or non-conforming material report investigations. You will support the on-going evaluation of inspection techniques, methods and frequencies. From the evaluations, you will make any changes within the Inspection Plan that may be required. You will support the qualification of new mold, assemblies and equipment by conducting capabilities studies and validations. You will provide AQP support for new products and processes, including planning, development, validation and verification activities You will use statistics, metrology, and a problem solving skills to troubleshoot internal and external manufacturing problems You will demonstrate proficiency in root cause analysis and permanent corrective action implementation You will facilitate cross-functional teams in order to address and resolve isolated or recurring internal and external quality issues You will have excellent communication skills. Possess the ability to persuasively present information both orally and in writing and an ability to make presentations to executive team members as well as to key contacts at major customers You will communicate directly with customers regarding technical support, manufacturing issues, and quality non-conformances You will help develop, track, and drive continuous improvement activities in order to meet or exceed the facility quality goals and objectives (KPI's) You will have active involvement and leadership in the Quality Improvement Process You will participate and lead in internal, customer, and Aptar certification audits You will support and adhere to all system procedures and company policies/procedures You will maintain a clean and safe work environment. Follow all safety regulations You will perform other related duties assigned What you will bring on the journey Education Bachelor's degree in Quality Engineering or a related technical discipline is required. Adequate experience in Quality in lieu of a degree may be considered Experience: Minimum of 4 years of experience directly related training and/or experience is required Experience building and maintaining external customer relationships. Minimum of 2 years' experience within a regulated industry (preferably med device, automotive or pharmaceutical); working knowledge of ISO 9001 (or similar regulation like ISO 13485) Must demonstrate analytical abilities to facilitate problem resolution in a team environment Working knowledge and proficiency using quality analysis and tools such as root cause analysis, 8D, DOE, FMEA (six sigma and design controls experience is a plus) Skills Excellent written and verbal communication skills Ability to work independently with customers, resolve conflicts and drive customer satisfaction Ability to work in a team environment Knowledge of injection molding and assembly processes Knowledge of packaging applications (closures, bottles & tubes) What we offer: An exciting, diverse and value based working environment Award-winning corporate university offering personal development and training opportunities. Competitive base salary and performance-based bonus plan. Contribute to the communities where we reside. Innovative benefits plan, which includes: 401k plan, vacation, medical, dental, vision, life, disability, pet insurance, wellness plan, and generous paid maternity/paternity leave]. Be You. Be Aptar Aptar is an equal opportunities employer. We believe that a diverse workforce is key to our success. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. #J-18808-Ljbffr AptarGroup, Inc.