Insurance Verification Specialist

Job Title: Insurance Verification Specialist (Contract-to-Hire)

Location (city, state): Phoenix, AZ 85016

Industry: Healthcare / Revenue Cycle

Pay: $19.00 – $21.00 / hour

Benefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PTO

Job Description:

The Insurance Verification Specialist is responsible for verifying patient insurance coverage and eligibility, primarily for high-cost retina injections. This role requires strong attention to detail, the ability to handle high-volume workflows, and clear communication with patients regarding benefits and financial responsibility.

Key Responsibilities:

• Verify patient insurance coverage and eligibility for ongoing retina treatments
• Obtain required pre-authorizations and referrals
• Process and manage 100+ insurance verifications per day in a fast-paced environment
• Utilize NextGen EMR to update and maintain accurate patient insurance information
• Work with a variety of payers including Medicare, Medicaid, AHCCCS, BCBS, and Cigna
• Clearly explain copays, coinsurance, and deductibles to patients
• Ensure accuracy to support billing and overall revenue cycle operations

Qualifications:

• Minimum 1+ year of insurance verification experience
• Experience handling high-volume workloads (100+ verifications/day preferred)
• Knowledge of government and commercial insurance, including AZ-specific plans (AHCCCS)
• Experience working within payer portals

Perks:

• Friendly, close-knit team environment with strong collaboration
• Hands-on training and mentorship during onboarding
• Opportunity to grow within a specialized healthcare field
• Exposure to high-value treatments and advanced billing processes
• Stable schedule with no weekends required

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.