Specialist

SQ Specialist

Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and hospitality markets. With over 50 years in operation and more than 4,000 employees worldwide, Global has a strong presence across Canada, the US, Mexico, China, and the UK.

Global currently has an immediate career opportunity at our Marlton NJ distribution center. The successful SQ Specialist candidate will be responsible for processing SQ requests accurately and efficiently to support smooth day-to-day order flow operations. This role works closely with internal departments to resolve SQ-related issues, support process improvements, and help meet customer expectations. The SQ Specialist handles routine and moderately complex SQ tasks, ensures requests are completed in a timely manner, and collaborates with team members and cross-functional partners to maintain operational efficiency and accuracy.

Essential Duties and Responsibilities:

• Manage the SQ Mailbox ensuring all SQ requests are completed
• Confirm POs conform with QT prior to processing
• If PO is not accurate or complete, work with appropriate parties to resolve
• Monitor and update assigned SQ requests to ensure timely completion
• Set up all SQ's for Assigned Region and provide back-up for other team members
• Review SQs for accuracy and completeness prior to processing
• Utilize and update SQ Templates for GPO's, State Contracts and GSA
• Reconciling any Contract changes with the SQ team as provided by the Contracts Admin team.
• Review any errors or issues with Quotes provided by the Project Quote team to ensure accuracy
• Assist/Interface with 3rd Party bills and credits as it relates to SQ's
• File Documents in accordance with local guidelines
• Ability to work independently on complex projects
• Independently work on special projects
• Assist with process support for SQ team members as needed
• Escalating to management any issues related to the creation/modification of the SQ that would require the intervention of other department managers/ IT/Pricing/Contracts Admin/Customer Care
• Extend the Expiration Date of SQs in AS400 and Opportunities/Quotes in CRM as required
• Enter Market Segment details into commercial orders as needed
• Additional Duties as Assigned

Education/Experience:

• High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience or military equivalent.
• Articulate email, fax and verbally communicate in a clear and concise manner.
• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Working Conditions/Physical Requirements:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

While performing the duties of this Job, she/he is regularly required to sit and use hands to finger, handle, or feel. She/he is frequently required to talk or hear. Occasional walking is required; reach with hands and arms and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Global Furniture Group is a leading North American Manufacturer of furniture solutions. Global offers a broad range of furniture products designed for the workplace, education, healthcare + hospitality markets, delivering exceptional value and quality to its network of dealers, designers and customers.

Operating for 50+ years and employing more than 4,000 people worldwide, Global has locations throughout Canada, the US, Mexico, China and the UK.

Compensation & Benefits:

Actual base pay offered will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Global, an individual may not be hired at the high end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Global offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure, and maintain a work/life balance. The following are benefits we offer employees (or may be eligible for): Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Accounts (HSA) | Company-Paid Life and AD+D Insurance | Company Sponsored Long-term Disability | Short-term Disability | Voluntary Life Insurance | Employee Assistance Program (EAP) | Critical Illness and Accidental Injury Insurance | FSA | 401(k) & Roth 401(k)

Global has distribution centers and showrooms located all across the USA + Canada.

Global USA Showrooms:

Atlanta | Boston | Chicago | Irvine | Miami | NYC | Philadelphia | Phoenix | Washington DC

Global USA Showrooms + Distribution Centers:

Atlanta | Baltimore |Chicago | Cincinnati | Dallas | Denver | Houston | Kansas City | Los Angeles | Miami | Philadelphia | Seattle | Tampa

You can visit us at

Work Authorization: Must be legally authorized to work in the U.S. on a full-time basis. Global does not sponsor work authorization or visas for this role.

Global is a smoke-free, drug-free workplace and equal opportunity employer. Qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. To request assistance in completing this application, please call View phone number on click.appcast.io and ask for Human Resources. Veterans encouraged to apply.