Retail Sales Manager -Minneapolis-Lakes

Overview Elevate Your Career | Spa / Retail Manager at European Wax Center . We don’t just wax—we inspire Unapologetic Confidence . We’re looking for a dynamic Spa Manager to help lead our Minneapolis-Lakes, MN location. You’ll be the heartbeat of the center, cultivating a vibrant culture and leading by example to deliver extraordinary guest experiences. If you have the drive to exceed sales goals and the heart to empower both your team and your guests, your next big opportunity starts here! Responsibilities Guest Experience - Deliver exceptional service and ensure brand standards are consistently met Guest Experience - Lead the charge in referral-based growth by capturing new guest leads Guest Experience - Promptly address guest feedback in a timely, solution driven manner Guest Experience - Drive guest retention and satisfaction Team Leadership - Lead, coach, and develop Guest Service Associates Team Leadership - Support hiring and onboarding Team Leadership - Foster a positive, high-performance culture Team Leadership - Conduct performance reviews and coaching Operations and Sales Performance - Manage scheduling and staffing Operations and Sales Performance - Maintain cleanliness and organization Operations and Sales Performance - Handle inventory, expense management and reporting Operations and Sales Performance - Coordinate maintenance and vendors Operations and Sales Performance - Execute front-end sales strategies Operations and Sales Performance - Track and improve key metrics Operations and Sales Performance - Motivate team performance Community Outreach and Marketing - Participate in local events Community Outreach and Marketing - Build community relationships Community Outreach and Marketing - Support marketing initiatives Qualifications and Skills Proven record of smashing sales targets and building winning teams A passion for people and sales Strong leadership and communication skills Highly organized and detail-oriented Reliable means of transportation High school diploma or equivalent required Flexible schedule—including evenings and weekends—is a must. Benefits Health, dental, and vision insurance Paid time off and paid holidays Company laptop Cell phone reimbursement Mileage reimbursement Employee discounts Employee Assistance Program Career growth opportunities What is it like being part of European Wax Center? - We Care About Each Other

• We Do The Right Thing
• We Delight Our Guests
• We Have Fun While Being Awesome

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. #J-18808-Ljbffr Workstream