Customer Service Rep(01463) - 125 S English Station Rd
Domino's Pizza LLC
Company Description
Job Description
Domino's Pizza is seeking a friendly and customer-focused Customer Service Representative to join our team at our 125 S English Station Rd location in Louisville, United States. As a vital member of our team, you'll be the face of our organization, ensuring our customers have an exceptional experience with every interaction.
* Greet customers warmly and take food orders accurately and efficiently
* Process payments and handle cash transactions with precision
* Answer phone calls and respond to customer inquiries in a professional manner
* Collaborate with kitchen staff to ensure timely order preparation and delivery
* Address customer concerns and resolve issues with empathy and care
* Maintain a clean and organized work area
* Assist in inventory management and restocking supplies as needed
* Adapt to changing priorities in a fast-paced environment
* Support team members during peak hours and special events
* Promote new products and special offers to customers
Qualifications
* Excellent communication and interpersonal skills
* Strong customer service orientation with a friendly and approachable demeanor
* Ability to multitask and work efficiently in a fast-paced environment
* Problem-solving skills and the ability to handle challenging situations with grace
* Team player mentality with a willingness to support colleagues
* Basic computer skills for operating point-of-sale systems
* Cash handling experience and ability to maintain accurate transactions
* Flexibility to work various shifts, including evenings and weekends
* Physical ability to stand for extended periods and lift up to 25 pounds
* High school diploma or equivalent (preferred)
* Previous customer service experience in food service or retail (preferred)
Additional Information
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