Program Assistant

Program Assistant

The Program Assistant is often the first contact to the McKees Rocks Family Center and must be engaging with families and community members in positive ways while helping them feel welcomed. The program assistant will support the program staff with daily administrative tasks as assigned.

Essential Job Responsibilities

• Enroll Families for Positive Parenting Family Support
• Build relationships with families and community partners/stakeholders
• Assist with engagement activities/programs
• Assist with special events and celebrations with families
• Complete all data requirements as dictated in contract with Allegheny County and the Positive Parenting Program
• Answering phones, greeting families and community members with respect and dignity
• Assist with Diaper Bank, Year of Cheer, Beverly's Birthdays and Hello Baby distribution
• Facilitate access to community resources
• Entering information into the DHS County SYNERGY system in a timely manner
• Follow-Up with staff to obtain accurate and timely information.
• Maintain confidentiality of ALL program participants.
• Maintain files and generate reports as required.
• Complete all data requirements as dictated in contract with DHS & MRFC.
• Assist in keeping program space welcoming
• Attend staff meetings & required trainings relevant to position

Additional Job Responsibilities

• Other duties as assigned.

Requirements

Required Qualifications

• High School Diploma or GED
• Strong interpersonal, organizational, written and oral communication skills
• Strong computer skills
• Proficient with Google Apps
• Must be able to obtain valid Act 33/34 and FBI Clearances

Preferred Qualifications

• Ability to work independently and complete tasks in an organized and timely manner
• Ability to work well as part of a service team
• Able to work respectfully with diverse populations