Ankle Monitoring Case Manager

Job Description

Job Description

NO EXPERIENCE OR DEGREE IS REQUIRED!

We are seeking a dependable and detail-oriented Electronic Monitoring Case Manager to oversee individuals placed on electronic monitoring programs. This role is responsible for client supervision, compliance monitoring, field work, documentation, and coordination with courts and justice partners. The ideal candidate is professional, organized, and comfortable working with justice-involved populations.

AMP is committed to promoting the safety and well-being of the citizens of the State of Utah through effective community-based supervision of offenders by professional individuals who strive to make a positive impact on their community. Our mission is accomplished by: Enforcing Court Orders; Advocating for victims’ rights and restitution; Conducting investigations and formulating an articulated recommendation for the Court to be used in the administration of justice, and Facilitating offender rehabilitation/resocialization into the surrounding community.

We are committed to helping people—regardless of their past choices, present struggles, or future obstacles—to build the capacity and courage to change their lives.

Our team:

We recognize that each AMP staff member is critical. We are a team strengthened by our diversity of backgrounds, perspectives, and talents and united by a common purpose.

We are determined to continuously enhance our knowledge and skills, evaluate our results, and learn from our successes and failures.

Our impact on the community:

We believe public safety is best protected through alternatives to incarceration that combine accountability and support with empowerment and opportunity.

We are committed—through continuous innovation and the strategic disruption of ineffective responses to crime, addiction, and mental illness—to creating solutions for some of the city’s most difficult public safety and public health challenges.

Responsibilities

• Supervise clients assigned to electronic monitoring (GPS, alcohol monitoring, or related programs)
• Install, maintain, troubleshoot, and remove electronic monitoring equipment
• Monitor alerts, violations, and compliance data in real time
• Respond to violations according to established policies and court directives
• Conduct field visits, curfew checks, and equipment checks as required
• Maintain accurate case notes, reports, and documentation
• Communicate professionally with courts, attorneys, law enforcement, and treatment providers
• Educate clients on program rules, expectations, and compliance requirements
• Collect fees and process payments when applicable
• Maintain confidentiality and comply with all state, court, and company policies
• Receive service requests from AMP dispatch staff via phone, text, and email to place monitors on clients at jails.

Qualifications

• High school diploma or GED required; associate’s or bachelor’s degree preferred (criminal justice, social work, or related field)
• Experience in probation, parole, corrections, case management, or electronic monitoring preferred
• Strong communication, documentation, and time-management skills
• Ability to work independently and make sound decisions in the field
• Comfortable with technology, mobile devices, and monitoring software
• Valid driver’s license and reliable transportation
• Ability to pass a background check and drug screening

Why Join Us

• Mission-driven work with real community impact
• Supportive team environment
• Opportunities for advancement and professional growth
• Stable, growing organization

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance
• Flexible schedule
• Life insurance
• Health savings account
• Bonus Pay