eCommerce Trading Manager, Mexico (Temporary)

Job DescriptionBricks, clicks, and commercial growth — that's the focus of this exciting role. As we reimagine LEGO.com from a brand-led platform into a proactive, sales-driven retail destination, we're looking for a data-savvy eCommerce professional to help lead the way.If you're passionate about turning shopper insights into measurable on-site performance, this is the role for you!** This is a temporary position through approximately the end of July 2027, based on business needs. **Core ResponsibilitiesMaximize the commercial performance of LEGO.com within the Mexico market, by using data to spot trends and opportunities to optimize the site through existing business toolsWork with Regional Merchandising teams to optimize the product portfolio and stock positions in order to drive weekly sales results and optimize item order limitsExplore global vs local trends to make recommendations on how to leverage localized content and experiencesOptimize internal site search on a global, language and country level, ensuring shoppers are finding the right products for them regardless of language and locationDevelop deep expertise on our eCommerce tools, supporting documentation efforts to improve overall ECommerce team capabilitiesWorking with Product Management and our technical IT team, define requirements for business tool to support on-site optimization and define requirements for relevant local shopper requirements (e.g. payment options)Support the development of the personalization strategy to balance global segment personalization and local commercial opportunitiesInput into the sales forecast, supporting the delivery of the targets through a clearly defined on-site action plan by region and by countryCoordinate with Marketing teams to assess effectiveness of promotions and plan for future promotions and optimize markdownWork with Fraud team to optimize cancellation rates and chargebacksCoordinate with Distribution and Consumer Services teams to track and improve Shopper NPS and eCommerce profitabilityDrive projects with Distribution to improve shopper experience and improve profitabilityWork with Consumer Services team to understand shopper feedback and take actions to drive commercial tractionPlay your part in our team succeedingAs a part of the LEGO Retail organization, the Global eCommerce team drives the development of lego.com and digital shopper channels across regions, including new market entry, and plays a pivotal role in the LEGO Group commercial strategy.One of the biggest changes we are making is moving from a brand eCommerce platform to a retail website. This means making a mindset shift from passively driving sales to proactively managing on-site sales performance.The role will play a pivotal role in defining the change to be commercially led, with the objective to realize the on-site sales opportunities by delivering the best possible experience for each and every visitor.Working alongside eCommerce, Marketing and the wider LEGO Group, this role will define and deliver plans to use our existing business tools to optimize the site down to a country level, becoming an expert in regional and language differences.Do you have what it takes?Proven experience working in eCommerce with strong experience working with on-site optimization tools including analytics, testing, content management and internal searchWell-versed in merchandising and sales with consumer productsNative level fluency in English & Spanish written and spokenStrong track record of delivering eCommerce sales upliftPassion for developing a deep understanding of shopper needs throughout the online journey and how this differs by language and countryAbility to define requirements to drive technical changes via the backlog management processExcellent written and verbal communication skills, with experience presenting to and engaging stakeholders at all levelsAn enthusiastic, positive approach and determination to overcome obstacles; results orientation with a focus on quality, efficiency and operational excellenceOpen, collaborative communication style, with experience working across cultures and time zones to build connected, sustainable relationships regardless of organizational structureValid passport and ability to travel internationally up to 20%Nice to Have: Knowledge of software options in the market and resulting benefitsExperience in multiple regions or global markets a plusHigh level technical knowledge of eCommerce platformsBA or equivalent in Marketing, Business Development or related field preferredAdditional details on this position:Our workplace enables our LEGO colleagues to be and do their best at work. Introducing a flexible way of working through a hybrid working model is a great example of how we live up to our ambition. This 3 day in the office hybrid working model will exemplify our People Promise by embracing the different life situations of our colleagues.No relocation assistance is offered for this position.#LI-SW2#LI-HybridCompensationThe salary for this position has a range of $107,885.00 - $161,827.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.What’s in it for you?Here are some of what to expect:Family Care Leave – We offer enhanced paid leave options for those important times.Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are basedColleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus schemeYour workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children’s Rights.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at View phone number on click.appcast.io, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.Just imagine building your dream career.Then make it real.Join the LEGO team today. #J-18808-Ljbffr LEGO Brand Retail Inc.