Part-Time Retail Sales Associate

In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You will deliver speed of service transactions while creating a compelling customer experience. What You’ll Do Engage customers by greeting them and offering assistance with products and services, operating a cash register, scanning items, bagging merchandise, and properly handling different payment methods. Accurately and efficiently execute point of sale and customer service standards based on company guidelines, providing courteous, friendly, fast, and efficient service. Meet or exceed individual goals (e.g., credit, loyalty). Support inventory accuracy through the accurate completion of all required point of sale and merchandise disposition practices. Support the training process for new hires on the service team, including teaching process best practices, proper point of sale procedures, and using available tools and resources while meeting Kohl’s brand standards. Participate in daily service processes (e.g., register and cash balancing, change orders, replenishing supplies). All associate roles at Kohl’s are responsible for: Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture. Exercising good judgment and discernment when making decisions; taking appropriate partners as needed. Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues. Accomplishing multiple tasks within established timeframes. Following company policies, procedures, standards, and guidelines. Maintaining adherence to company safety policies for the safety of all associates and customers. Receiving, understanding, and proactively responding to direction from supervisors, managers, and other company personnel. Other responsibilities as assigned. What Skills You Have Excellent customer service skills and ability to multi-task with strong attention to detail. Verbal/written communication and interpersonal skills. No retail experience required. Must be 16 years of age or older. Flexible availability, including days, nights, weekends, and holidays. Preferred Client facing retail or service industry experience. Pay Range: $16.00 - $23.10 Kohl’s offers a variety of benefits to associates depending on full‑time/part‑time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits). #J-18808-Ljbffr