Order Management Coordinator

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic offers a new lease on life for the aerospace and defense industry. We're dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal - whether that's serving our customers, helping each other, or volunteering in our local community.

Our team is looking for an Order Management Coordinator to join them. You will report to the Spares Value Stream Director and will have an onsite work schedule in Creedmoor, NC.

To be considered for the Order Management Coordinator , here's what you'll need to bring with you:

• HS diploma or GED

• 1+ years of manufacturing experience

• Proficiency with computers and office software (CRM and Microsoft suite)

As an Order Management Coordinator, you will:

• Establish and maintain positive stakeholder relationships

• Respond effectively to all correspondence and status requests

• Attend regular meetings as required to support tasks.

• Ensure customer delivery promises and contracts are adhered to

• Create new customer accounts, vet, and complete credit control queries

• Arranging source inspection bookings

• Manage and maintain the Customer Portal management

• Aid CAM in scheduling backlog to commits from Operations and Supply Chain teams

• Booking in of new repairs, sales order loading and work order creation

• Work with customers to receive pro-forma payments where required

• Update AM Production sheet with actions and forecasted completion dates

Our Benefits:

• Comprehensive medical insurance

• Competitive PTO

• Company 401K plan with up to 4% matched contribution

• Annual bonus program (varies by level and discretionary based on company and individual performance)

• Flexible working arrangements

• Paid volunteering opportunities

• Access to mental health champions across our sites

• Commitment to development

• Employee referral program

Salary Range:

• $15 - 18hr based on experience

#LI-Onsite

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Compensation Pay Range

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Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable federal, state, or local law.

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.