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Senior E-Commerce Customer Care Agent (Hybrid, Seasonal)

Applied Labs

The New York Times Company, via Wirecutter Store, is hiring two Senior Temporary Customer Service Agents to be the customer-facing voice during the Q4 peak. You will handle email and chat inquiries, resolve order statuses, and coordinate with supply partners to ensure fast, friendly service. Based in New York, the role is in-office during weekdays with weekend remote flexibility during peak periods; shifts include 9:00 AM–1:00 PM and 1:00 PM–5:00 PM. #J-18808-Ljbffr Applied Labs

Vacancy posted 2 days ago
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