Digital QA Lead (Onsite)

Digital QA Lead (Onsite)

Nashville, TN (Only Local Candidates required, or 50miles to 100 miles who can relocate and be onsite 5days a week)

Duration: Long Term Contract

Role Summary

The Digital QA Lead owns test strategy and execution for web, mobile, and order management systems. The role leads a distributed QE team and works with digital product, e-commerce, and fulfillment teams to protect conversion, order accuracy, and customer experience across channels.

Key Responsibilities

• Define the test strategy, plans, and estimates for Digital releases, covering customer journeys from search and product detail through cart, checkout, payment, and order tracking.
• Lead onsite and offshore QE team members across functional, API, mobile, and cross-browser testing, and track execution against sprint and release timelines.
• Drive test coverage for omnichannel fulfillment, including ship-to-home, buy online pick up in store, curbside, and same-day delivery, from order capture through OMS and customer notification.
• Expand UI and API automation within CI/CD pipelines, and coordinate with performance and security teams on readiness for peak traffic and major campaigns.
• Report on test coverage, defect trends, and release readiness, prioritizing defects by revenue and customer impact in go/no-go reviews.

Qualifications

• 8+ years in QA, with at least 3 years leading test teams on e-commerce or digital retail programs.
• Experience with platforms such as Salesforce Commerce Cloud, Adobe Commerce, or SAP Commerce, and OMS platforms such as Manhattan, IBM Sterling, or Fluent.
• Hands-on experience with automation tools such as Selenium, Playwright, Appium, or Postman, and with mobile app release cycles.