Coordinador de Pacientes en Telemedicina

Patient Coordinator (Telehealth Services) Location: Tarzana Job Type: Full-Time Compensation: Base + Performance Bonuses Benefits 401(k) Bonus based on performance Health insurance Opportunity for advancement Paid time off Training & development Wellness resources Role Overview We’re looking for a Patient Coordinator who thrives in a fast-paced, patient-focused environment. In this role, you’ll serve as a key point of contact for prospective and existing patients – guiding them through their care journey, answering questions, and ensuring they receive the support they need to stay engaged with our services. What You’ll Do Follow up with prospective patients who began but did not complete the onboarding or checkout process Re-engage past patients and help them restart their care plans Connect with patients requesting cancellations to understand concerns and offer solutions Educate patients on available treatments, benefits, and next steps Build trust and rapport through clear, compassionate communication Maintain accurate records of patient interactions in our system Consistently meet or exceed performance and engagement targets What We’re Looking For 1–3+ years of experience in sales, customer retention, or patient coordination (telehealth or healthcare preferred) Strong communication skills, especially over the phone Ability to handle objections and guide conversations with confidence Empathy and professionalism when discussing sensitive health topics Self-motivated and comfortable working independently (no micromanagement) Experience with CRM systems is a plus What Makes You a Great Fit You’re persuasive without being pushy You know how to turn hesitation into confidence You genuinely enjoy helping people while achieving measurable results You can balance patient care with performance goals Compensation & Benefits Competitive base salary Uncapped performance bonuses Opportunities for growth within a rapidly scaling company #J-18808-Ljbffr REGENICS LLC