Guardianship Specialist I

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Guardianship Specialist I
Job Title: Guardianship Specialist I
Agency: Health & Human Services Comm
Department: Regional Operations Field Staf
Posting Number: 21149
Closing Date: 09/22/2026
Posting Audience: Internal and External
Occupational Category: Protective Services
Salary Range: $4,020.33- $6,335.66
Pay Frequency: Monthly
Salary Group: TEXAS-B-19
Shift: Day
Additional Shift: Days (First)
Telework: Eligible for Telework
Travel: Up to 75%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: DALLAS
Job Location Address: 2020 N MASTERS DR
Other Locations: Dallas
MOS Codes: No military equivalent

Brief Job Description:

Why Work for HHSC?

The Guardianship Services Program (GSP) with HHSC is responsible for assessing elderly individuals and individuals with developmental/intellectual disabilities who have been abused, neglected, and/or exploited referred by DFPS and serving as the legal guardian when the person meets HHSC criteria.

The HHSC GSP offers opportunities for professional growth and advancement through a career ladder. The career ladder provides a structured framework for advancement based on performance, skills, and experience.

The HHSC GSP is not only a qualifying organization for the Service Loan Forgiveness Program, which forgives the remaining balance on college student Direct Loans after making 120 qualifying monthly payments, but also offers excellent health benefits, special discounts on many products and services through the Discount Purchase Program, a lifetime monthly retirement annuity as well as Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas. An additional benefit you will receive is 12 days of paid annual leave, 12 sick days, and the potential to earn up to four days of administrative leave each year. Annual paid leave accruals increase as your tenure increases.

Essential Job Functions:

• Attends work on a regular and predictable schedule in accordance with agency leave policy and perform other duties as assigned. Provides on-call coverage outside of regular business hours, including nights and weekends when needed.

• Assesses the need for guardianship; explores and/or identifies least restrictive alternatives, completes assessments timely; coordinates all aspects of a person under guardianship’s life; visits the person monthly; arranges for shelter and basic health and safety needs; provides oversight of medical and psychiatric care and arranges for education, training, rehabilitation and social services; monitors resident trust fund accounts; uses Guardianship Emergency Client Services (GECS) funds per policy; assesses continued need for guardianship. (40%)

• Effectively documents monthly status contacts and all facts and events related to the people under guardianship; develops plans of services, various correspondences and other required documentation using the agency data management system; documents all contacts with collaterals and consultations with all agency staff - i.e. Guardianship Supervisor, Regional Operations Manager, Regional Attorney, State Office staff. (30%)

• Maintains professional and effective working relationships with court staff, agency attorneys and all other legal staff; communicates with legal services in coordination, completion, and filing of all legal documents required; regularly consults with legal services to determine best course of legal action; attends court hearings and provides professional testimony. (20%)

• Manages the estate and/or financial affairs of the person under guardianship when applicable and/or as ordered by the court, and ensures all legal, financial and ethical laws and policies are followed. (10%)

Knowledge Skills Abilities:

• Knowledge of federal and state law, regulations, policies, and rules relating to guardianship in the State of Texas;

• Knowledge of Texas Health and Human Services policies and procedures;

• Knowledge of community services and resources for people under guardianship;

• Skilled in working directly with, and knowledge of community services and resources.

• Ability to establish and maintain professional working relationships with internal and external stakeholders;

• Ability to communicate and work with the aging population and persons with disabilities;

• Ability to effectively communicate, both verbally and in writing, complex information to a variety of individuals or groups;

• Ability to develop professional reports and/or presentations utilizing Word, Excel, and/or PowerPoint;

• Ability to prepare legal documents under the direction of the regional attorneys;

• Ability to testify in court on behalf of agency;

• Skilled with operating a computer and other common office equipment, such as a copier, printer, fax machine, etc.

• Ability to type and upload data into an on-line computer database on a daily basis.

Registration or Licensure Requirements:

To provide guardianship services in Texas, employees must meet and maintain all standards set by the Judicial Branch Certification Commission (JBCC) and become certified by the JBCC within the first year of employment.

A valid driver's license appropriate for the vehicle, passenger or cargo load. Applicants must provide proof of their driver's license.

Initial Selection Criteria

• Experience working with federal and state laws, regulations, policies, and rules in the State of Texas;

• A Bachelor's Degree from an accredited college or university.

• Must be willing and able to travel up to 75%

• Must be able and willing to work on-call and outside of regular business hours, including nights and weekends

• A minimum of 2 years’ professional case management experience

• A minimum of two years’ work experience in interpretation or analysis of state or federal regulations

Additional Information

Resumes will not be accepted.

Applicants must complete an assessment upon submission of their application. Interviewee selection is based on applicant demonstrating a clear match to all criteria within summary of experience and a completed assessment. Preference is given to those applicants matching the majority of preferred criteria. Applicants must be able and willing to utilize their personal vehicle to conduct agency business, maintain a valid driver’s license, and possess and maintain state-required levels of personal motor vehicle insurance. Applicants must be able and willing to submit to, and successfully pass, Federal and State criminal background checks. Applicants must be able and willing to work on-call and outside of regular business hours, including nights and weekends.

For those applicants that possess an accredited Bachelor’s or Master’s Degree: if selected for the position, prepare to bring a certified copy of your transcripts.

To provide guardianship services in Texas, employees must meet and maintain all standards set by the Judicial Branch Certification Commission (JBCC) and be certified by the JBCC within the first year of employment. As part of this process, employees must pass a FBI-based criminal fingerprint check through the JBCC. HHSC Office of Guardianship Services also conducts an initial, and then annual, State name-based criminal background check for purposes of employment which employees must also pass. A valid driver's license is required.

This position is contingent upon passing the Judicial Branch Certification Commission, JBCC, exam within one year of employment and maintaining the certification. The employee must pay for the exam and will be reimbursed by the HHSC, Office of Guardianship Program after the test has been taken and if they are still employed with the program. The employee must also pay for their fingerprinting for guardianship certification and will be reimbursed by the HHSC, Office of Guardianship Program if they are still employed with the program. An individual who was previously employed by HHSC GSP and obtained certification during employment but did not maintain certification or continuing education hours after separation is responsible for all expenses related the certification exam if last date of employment is within the previous 5 years or expenses of continuing education courses or late fees associated with certification renewal if due within the first year of re-employment.

HHS agencies use E -Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on aiapply.co. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC .

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on aiapply.co. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.