Sales Receptionist

Job Description

Job Description

Description:

Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, sales and solution-minded individual to join our team as our Sales Receptionist. This is a key role within our business to grow the number of dogs in daycare and explain the benefits of our services to our beloved pet parents!

ABOUT YOU:

• You love dogs.
• You’re fast paced, with a strong sense of urgency.
• You thrive when you have multiple challenges on your plate.
• You like meeting and interacting with new people.
• You like to work with others and build a teamwork consensus
• You’re lively, enthusiastic and a very strong communicator.

*If you are seeing yourself in these words, we’d love to talk to you about our Front Desk role.

ABOUT US:

We’re Dogtopia and we are a unique breed! We love and care for our Pet Parents’ pups like they are our own. A big part of our success is that we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence.

We provide you with the industry best training, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in our care. This is why Dogtopia is the industry leader and wins customer driven awards and recognition year after year!

We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s Fetch It Forward initiatives with a mission that Enables Dogs to Positively Change Our World .

ABOUT THE FRONT DESK ROLE:

As a Dogtopia Sales Receptionist, your job will entail meeting and greeting customers and their active, playful dogs. This is a high energy, active position and you may get dirty, but it's also very rewarding for those who LOVE working with dogs!

• The focus of this job is making connections with Pet Parents and their pups.
• Greet everyone who walks in or out of Dogtopia with an energetic and enthusiastic attitude!
• Answer Pet Parent questions over the phone, in person, via text and email
• Proven track record in sales and customer service
• Share information about our daycare packages and enrollment with Pet Parents
• Check pups in out of daycare and boarding
• Upsell Spa packages

The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety.

We PLAY to our fullest potential.

We TREAT every day like It’s the Most Exciting Day Ever!