Senior Customer Service Manager
Uline Shipping Supplies
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
Recruit, retain and motivate staff to ensure the highest levels of customer service.
Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in customer service operations and or management.
Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
Effectively communicate with your team, colleagues, management and across other departments.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-TK1
#LI-GA001
(#IN-GAMANC)
#ZR-GACS
$80k - $95k
...Description Job Description: Title: Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC... ...supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no...SeniorFor contractorsRemote workInsurance Office of America
Winder, GA4 days ago- Uline is seeking a Senior Customer Service Manager for its Georgia Branch. This role involves managing daily operations of a large contact center, guiding teams to deliver exceptional customer service. Candidates must have a Bachelor's degree and over 5 years of customer...Senior
$50 - $60 per hour
...progress) is strongly preferred. Relevant backgrounds include Financial Accounting, Investment Banking, Corporate Development, Wealth Management, and Insurance Planning. Advantages of contracting with us: You'll be able to choose which projects you want to work on...SeniorHourly payContract workFor contractorsWork experience placementRemote workData Annotation
Jefferson, GAmore than 2 months ago- ...simple, clean and safe. We are committed to delivering exceptional products and services to our customers, ensuring their success and satisfaction. Job Description As a remote Account Manager at WTI, you will play a critical role in maintaining and expanding our business...SuggestedRemote workNight shift
WTI Inc.
Jefferson, GA16 hours ago $100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE...SuggestedLocal areaSlice Merchant Services
Jefferson, GA2 days ago- ...seeking a dedicated and detail-oriented Customer Experience Coordinator to join our team.... ...relationships, enhancing customer value, and managing the order process from entry to... ...experience Work Experience 5-7 years in Customer Service or Logistics/Sales Support ideally in a...Work experience placement
Solmax
Jefferson, GA4 days ago - ...Description: Job Title: Advanced Practice Provider (Senior Care)- Nurse Practitioner/Physician Assistant Part-Time, 12-20 hours... ...facility staff through clear communication and consistent presence. Manage chronic conditions, address acute concerns, and tailor care...SeniorFull timePart timeFlexible hours1 day per week
Artemis Practice Services Georgia LLC
Jefferson, GA1 day ago - ...dynamic and results-driven Sales Account Manager to join our team. In this role, you will... ...dynamics, and the ability to analyze customer needs effectively. This position requires... ...potential clients and introduce our products/services. Negotiate contracts and agreements with...For subcontractor
C&K Paving Contractors Inc
Winder, GA16 hours ago - A reputable contractor is seeking a Foreman Electrician to oversee crews across various job sites in the southeastern United States. The role involves performing installations and repairs while leading, mentoring, and evaluating your team of Helpers, Apprentices, and Journeyman...SeniorFor contractors
Comfort Systems USA
Commerce, Banks County, GA4 days ago $15.39 - $19.67 per hour
...Client Service Coordinator This posting will remain open for a minimum of two weeks from... ...and scheduling future appointments. Manage the finances by maintaining accurate balances... ...Competencies Leadership Customer Focus Peer Relationships Integrity...Hourly payLocal areaShift workAfternoon shiftBanfield
Winder, GA1 day ago- ...Job Description Senior Staff Accountant - Onsite Our client is looking to add someone to their team. This position will assist the Controller in addition to run all the office administrative duties for the company. Who: Distribution Company What:...SeniorWork at officeImmediate start
Staff Financial Group
Winder, GA2 days ago - ...development Role Description As Account Manager - State Farm Agent Team Member for Eric... ...vital to our daily business operations and customers’ success. You grow our agency through... ...proactively marketing relevant products and services. Grow your career as you better your...Flexible hours
Eric Rose - State Farm Agent
Jefferson, GA4 days ago - Hikoki Powertools in Braselton, GA, sucht einen Senior Financial Analysten für das Team der Nordamerika-Finanzorganisation. Diese Rolle konzentriert sich auf Finanzplanung, kommerzielle Analyse und das Reporting von KPIs. Der ideale Kandidat bringt 3-5 Jahre Erfahrung...Senior
- Metabo HPT/Koki Holdings North America seeks a Senior Financial Analyst to join their team in Braselton, GA. This hybrid role supports the finance organization with FP&A and operational reporting, requiring strong analytical and communication skills. The ideal candidate...Senior
- A leading contractor in Braselton, Georgia, is seeking a Superintendent to manage daily operations on commercial construction projects. The ideal candidate should have experience in restaurant remodels and possess strong leadership and problem-solving skills. Key responsibilities...SeniorFor contractorsFor subcontractor
$60k - $80k
...calculated at checkout. Job Opening: Account Manager Location: Commerce, GA (Onsite)... ...easier. We do this by providing remarkable service, adaptive expertise, and a frictionless... ...manage a targeted book of small and medium customer accounts and grow revenue through...Base plus commissionFull timeWork at officeCables and Kits
Commerce, Banks County, GA4 days ago- ...Senior Fintech Accountant To Apply Now - email your resume to job-knemkq7d-1e4ngrk... ...ideally with a background in financial services, banking, or Fintech. What: Lead full... ...values Senior Fintech Accountant managing reconciliations, journal entries, reporting...SeniorWork at officeImmediate startRemote work1 day per week
NorthPoint Search Group Inc
Commerce, Banks County, GA1 day ago $70k - $80k
Senior Staff Accountant (NetSuite Experience Required) Who: A skilled accountant with experience in NetSuite, looking to join a dynamic... ...The Senior Staff Accountant will play a critical role in managing accounting processes, maintaining financial accuracy, and supporting...SeniorFull timeWork at officeImmediate start$105k
...Executive Director - Senior Living (New Community Opening Soon) Location: Winder, GA... ...operations, ensuring excellence in resident care, service delivery, and team culture. Oversee... ...full lease-up and sustained growth. Manage financial performance including revenue,...SeniorDaily paidFull timeCharter Senior Living
Winder, GA4 days ago- ## Senior Financial AnalystBewerbenlocations: Braseltontime type: Vollzeitposted on: Heute... ...*** Analyze pricing, product mix, customer profitability, promotions, and gross margin... ...Summarize and communicate learnings to management team.* Follow competitors’ performance,...Senior
Hikoki Powertools
Braselton, GA1 day ago $50k - $60k
...Description Job Description: Title: Senior Account Associate - Commercial Lines... ...the Role: Provide administrative and customer service support to the account team, Producer,... ...the general direction of an Account Manager (AM), Account Executive (AE), or Producer...SeniorContract workRemote workInsurance Office of America
Winder, GA3 days ago$17 - $25 per hour
...Rooms Manager-in-Training Program The Rooms Manager-in-Training Program is a fast track career development opportunity for recent... ...schedule and control labor costs. Interact positively with customers and take action to resolve problems to maintain a high level of...Hourly payTemporary workRelocationShift workHEI Hotels and Resorts
Braselton, GA2 days ago$135k - $182.7k
...Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is... ...Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations. • Will...SeniorFull timeAll shiftsFlexible hoursShift workNight shiftAmazon
Jefferson, GA1 day ago- ...Auction in Winder, GA, the “Friendliest Auction in the World, where Service is what we do Best!” - we’ve built a reputation for... ...relationship-building skills Excellent organizational and time management skills — you’re juggling a territory, own it! Professional appearance...Full timeContract workTemporary workWork at officeMonday to FridayNight shift
- ...Application-based opportunities Evaluate competitive landscape, customer needs, and emerging trends Translate insights into... ...execution Minor Product Modifications: Coordinate with Product Management and Innovation; transition to Sales upon readiness New...
- ...Job Description Job Description Senior Sales Representative & Training Mentor at... ...If you have a rich background in sales, customer service, or in roles requiring dynamic interaction... ...and possess experience in leadership, management, training, or teaching with a profound...SeniorWeekly payFull time
- ...Category: Facility Support & Building Management Work Shift/Schedule: 8 Hr Morning -... ...management in absence of Director. Senior PM shall also manage internal direct reports... ...materials, bid packaging, and owner provided services buy out. Initiates detailed project...SeniorContract workFor contractorsFor subcontractorWork at officeLocal areaShift workDay shift
$29.53 - $44.29 per hour
...To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound... ...post-entry activities on the customer's behalf Manage the entry verification process. Access clients systems...SeniorFull timeContract workRemote work- ...value-based conversations and remarkable customer experience. If you are a motivated self starter... ...prompt, accurate, and friendly customer service. Service can include responding to... ...financial products play in helping people manage the risks of everyday life, recover from...For contractors2 days per week1 day per week
$108k - $135k
.... Today, we add value to our customers' entire supply chain by transporting... ...Job Posting Title: Senior Industrial Engineer, CIP Engineering... .... The Engineer will lead & manage any necessary vendors, as... ...facility management and field service personnel, and resolve problems...SeniorFull timeContract workWork experience placementFor subcontractorLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Manager. Be the first to apply!
- work from home customer Jefferson, GA
- customer satisfaction Jefferson, GA
- part-time customer service security Jefferson, GA
- remote customer service chat Jefferson, GA
- customer support Jefferson, GA
- full time customer service Jefferson, GA
- customer service position Jefferson, GA
- online customer service part time Jefferson, GA
- client service professional Jefferson, GA
- customer care technician Jefferson, GA