Senior Customer Service Manager
Uline, Inc.
Senior Customer Service Manager
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly, and customer-focused - that’s what makes Uline’s customer service legendary! As a Senior Customer Service Manager, continue this legacy by empowering our teams to deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Relocation assistance is available for qualified candidates.
Position Responsibilities
Manage day-to-day operations of 90+ person contact center, including front-line production and back-office operations.
Guide and develop managers, team leads and representatives to deliver unparalleled customer service and foster company culture.
Review daily and weekly reports to monitor performance metrics and make improvement recommendations.
Recruit, retain and motivate staff to ensure the highest levels of customer service.
Manage personnel matters including delivering performance reviews and coaching.
Minimum Requirements
Bachelor’s degree.
5+ years of experience in customer service operations and or management.
Demonstrated leadership skills to effectively coach, develop and motivate a high-performing team.
Effectively communicate with your team, colleagues, management and across other departments.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-TK1
#LI-GA001
(#IN-GAMANC)
#ZR-GACS
- ...Automotive Senior Master Service Technician Location: Jefferson Ford Jefferson, GA About Jefferson Ford Join the Troncalli Family... ...value service to each other and the world as much as to our customers! We are located in the rapidly growing City of Jefferson...SeniorLocal areaFlexible hours
- ...identifying new business opportunities, managing the sales cycle from prospecting to closing... ...their business needs and providing customized solutions. Collaborate with marketing... ...regular sales forecasts and reports to senior management to inform business strategy....SuggestedContract workWork at office
Metabo HPT
Braselton, GA3 days ago $14 - $14.5 per hour
...Responsible for promoting an excellent customer experience. Oversees a team of Associates... ...store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads... ...accurately and effectively with management and Associates when setting and addressing...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Winder, GA3 days ago- ...assigned territory activities of sales and aids Regional Sales Manager in formulating and administering sales and organization policies... ...in promoting sales ~ Reviews market analysis to determine customer needs, volume potential, price schedules and discount rates, and...SuggestedTemporary work
- ...Account Development Manager Position at LiftOne Find Your Career With LiftOne... ...trust, integrity and a desire to help our customers and employees succeed. LiftOne invests... ...Development Manager is responsible for driving Service, Rental, Used Equipment and other...SuggestedContract workWork experience placementWork at officeLocal area
Weisiger Group
Braselton, GA5 days ago - ...is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across... ...Make it the place where people want to live. Provide Resident Services as they are delivered onsite. Ensure Amenities are...Work at officeLocal areaFlexible hours
Hillpointe
Pendergrass, GA14 days ago - ...opportunity is ideal for a proven leader with high energy, strong customer service skills, and a passion for creating an exceptional resident... ...performance. The ideal candidate has demonstrated success managing a conventional Class A luxury apartment community, excels at...
Axia Residential
Pendergrass, GA3 days ago $22 - $25 per hour
...due to a disability, contact this employer to ask for an accommodation or an alternative application process. Assistant Community Manager Full Time Clerical Pendergrass, GA, US 2 days ago Requisition ID: 1042 Salary Range: $22.00 To $25.00 Hourly Assistant Community Manager...Hourly payFull timeWork at officeEvolving Solution Services
Pendergrass, GA5 days ago- ...Job Title: Traveling Leasing & Marketing Manager Company: Fairway Management Location... .... Take the lead in introducing brand new senior and family apartment homes to local... ...hospitality, recruiting, retail sales, or related customer-facing experience Proven ability to...Daily paidWork at officeLocal areaImmediate startRelocationNight shift
FWM PAYROLL CLEARING INC
Commerce, Banks County, GA22 days ago - ...engagement initiatives that enhance morale, retention, and organizational culture. Partner with plant leadership to support performance management and the annual compensation review process. Manage employee access and other HR administrative functions for the facility....SeniorHourly payTemporary workWork at office
Precision Concepts International LLC
Hoschton, GA4 days ago - ...lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Bethlehem in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals....Full timePart timeCurrently hiringImmediate startShift work
Taco Bell - Bethlehem
Bethlehem, GA1 day ago $110k - $140k
...Senior Mechanical EngineerOn-site in Braselton, GA | Greater Atlanta AreaCompensation: $... ...mechanical engineering work tied directly to custom industrial equipment.A collaborative... ...oriented work habits with the ability to manage multiple engineering priorities in a hands...SeniorBlue Signal Search
Braselton, GA5 days ago- ...: We are seeking a detail-oriented and experienced Purchasing and Accounting Manager to join our team at our CNC production shop in Winder GA Location. The ideal candidate will be responsible for overseeing all purchasing activities, managing vendor relationships, negotiating...Full time
Beach Road Ventures Llc
Winder, GA10 days ago - ...development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Eric... ...to our daily business operations and customers’ success. You grow our agency through... ...marketing relevant products and services. Grow your career as you better your...Flexible hours
- ...have your attention? Keep reading. Build Your Career as a Customer Care Manager in a Growing Company At ProMach, we’re looking for people... .... Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be challenged...Work at office
$121k - $181.6k
...family of companies, we serve customers in more than 80 countries... ...bonus. Position Overview:The Senior Electrical and Controls Engineer... ...systems to a hands-on project manager or leader in implementing... ...contracts for equipment and services for all aspects of projects.Maintain...SeniorFull timeTemporary workFor contractorsRemote workFlexible hours- ...Taco Bell - Bethlehem is looking for a full time or part time Store Supervisor for our location in Bethlehem, GA. As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company...Full timePart timeLocal areaImmediate start
Taco Bell - Bethlehem
Bethlehem, GA1 day ago - ...passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of... ...growth. Partner closely with Strategic and Field Marketing Managers to translate segment strategy into actionable plans. Buildstrongunderstanding...SeniorPermanent employmentWork experience placementLive inVisa sponsorship
Dow Chemical
Braselton, GA1 day ago - ...POSITION SUMMARY The Warehouse Systems Senior Manager will collaborate closely with Global Technology and Customer Fulfillment leadership teams to set the direction... ...needs and delivery capability for the required service levels. Lead in the development and continued...SeniorLocal area
RealTruck Group Inc
Pendergrass, GA29 days ago - ...Dobbs Equipment is seeking an experienced Commercial Account Manager (CAM). The CAM is responsible for the sale, rental, and leasing... ...product line distributed by Dobbs Equipment Grow and develop customer relationships and loyalty to increase market share. Prospecting...Local areaNight shift
- ...Job Description Job Description Support Shift Leaders and Managers with daily operations. Take charge of food preparation, line operations, and guest service during peak hours. Maintain Moe’s high standards of food quality, cleanliness, and safety. Demonstrate...Senior
$19 - $26.8 per hour
...and products, transportation, inventory management as well as demand, supply and manufacturing... ...shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Senior Associate, Warehouse Operations applies...SeniorHourly payFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startMonday to FridayFlexible hoursDay shift$19 - $26.8 per hour
...and products, transportation, inventory management as well as demand, supply and manufacturing... ...shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Senior Associate, Warehouse Operations applies...SeniorHourly payFull timeTemporary workWork experience placementWork at officeLocal areaImmediate startMonday to FridayFlexible hoursShift workDay shift- Job Description Job Description At Alpine Legacy Group, we don’t wait for success to show up—we build it with our own two hands. This is a place for those who believe in hard work, personal responsibility, and the kind of grit that built this country from the ground...SeniorWeekly pay
- ...business delivers AI compute as a service, operating AI data centers... .... Quake AI is seeking a Senior Director, Data Center Operations... ..., workforce planning, customer readiness, and incident escalation... ...maintenance strategy, vendor management, and site performance. Build...SeniorContract workShift work
- ...Job Description Job Description POSITION SUMMARY The Senior Software Engineer will spearhead the development of software solutions... .... Collaborate with Executive Leadership Team (ELT), product managers, designers, and other engineers, to deliver cohesive and...SeniorWork at office
RealTruck Group Inc
Pendergrass, GA22 days ago $65k
...Core Values : 1.) Growth 2.) Service 3.) Teamwork 4.) Fun 5.) Integrity... ...sell company products to new and existing customers, individuals, and groups -Prospect and... ...quickly -Ability to work independently and manage your own time -Deadline, goal, and...SeniorImmediate start$23.25 - $32.55 per hour
...To provide customers with the highest quality service by providing consistent customer service and shipment processing in order to ensure timely movement... ..., address, and delegate all iServe Cases• Work with management in anticipating and/or identifying any existing problems...SeniorHourly payFull timeContract workMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Service Manager. Be the first to apply!
- senior software engineer remote Jefferson, GA
- senior ux designer remote Jefferson, GA
- senior vice president of operations Jefferson, GA
- srs Jefferson, GA
- senior manager legal Jefferson, GA
- remote senior salesforce administrator Jefferson, GA
- senior network engineer remote Jefferson, GA
- senior operations technician Jefferson, GA
- senior devops engineer remote Jefferson, GA
- senior accountant remote Jefferson, GA