Senior Project Manager

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior Project Manager What does a successful Senior Client Project Manager do at Fiserv? As a successful Senior Project Manager, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization. What you will do: Champion and execute client delivery and service processes to manage client initiatives Champion voice of the customer feedback for end-to-end client satisfaction and engagement Develop strong client relationships and identify opportunities to better support their business objectives Ensure alignment with key organizational partners, including leadership, sales, marketing, operations, finance, legal, and others to ensure aligned business success Identify improvement opportunities to gain efficiencies of project methodologies, deliverables, reporting and training to mature capabilities in service and delivery Understand and evaluate client business requirements, desired business outcomes and implements solutions Lead the compilation of project requirements What you will need to have: Bachelor's degree in business, operations or a related field required. 5+ years of experience in business and IT program and project management 5+ years of experience in the Financial Services Industry preferred Shown success in effectively driving delivery Working understanding of business financial practices and accounting Strong experience in data-driven management, metrics and reporting What would be great to have: Operational consulting experience Solid ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs Strong problem-solving skills and ability to build consensus Strong communication and presentation abilities to interact at all levels of the clients from C-level to technical and operation levels Solid thought leadership and the ability to influence others through collaborative efforts An ability to quickly establish credibility and rapport with a broad set of constituencies You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact View email address on click.appcast.io. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. #J-18808-Ljbffr