Supervisor/ Key Holder

Position Overview

As a Shift Supervisor / Key Holder, you’ll play an important leadership role in the daily operations of the business. This is a hands-on management position requiring strong leadership, customer service, and operational skills.

Key Responsibilities

· Oversee daily operations and supervise multiple departments

· Ensure high standards of food quality and customer service

· Assist with staff leadership, scheduling, inventory, and sales management

· Support kitchen operations, including making pizzas and food items as needed

· Ensure staff follows all health and safety standards

· Lead by example and help build a positive, high-performing team

· Maintain Zazzo’s Pizza operating procedures and service standards

· Communicate clearly and effectively with staff and guests

Qualifications

Preferred / Required Skills:

· Food Service Manager Certification preferred

· BASSET Certification preferred

· 1–2 years of supervisory experience in food service or customer service

· Experience with profit & loss responsibilities is a plus

· Strong customer service and communication skills

· Basic business math and accounting knowledge

· Reliable transportation and valid driver’s license

· Comfortable with computers and restaurant operations

· Positive attitude and ability to thrive in a fast-paced environment

· Hands-on leadership style with strong integrity

· Organized, dependable, and team-oriented

· Desire to grow and build a long-term career

Zazzos Pizza Located at 7360 Rt83 Darien, IL 60561
We are Family owned and operated. We have a full-service bar and restaurant. We are famous for our thin crust pizza but also offer a verity of food options. From pasta to sandwiches, seafood and much more.