Houseperson

Job Description

We are looking for a Full-Time Houseperson to join the team at Eilan Hotel and Spa in San Antonio, TX. In this role, you will help bring vacation dreams to life by assisting our guests and team. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Driven hourly rate
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities and more!

What will I be doing?

As a Houseperson, you will be responsible for carrying out the key duties of the position and supporting overall operational efficiency by performing the following tasks to the highest standards:

• Provide customer service to guests, including information about resort services, activities and local attractions
• Make sure that all requests are delivered in a timely manner and in working order.
• Check storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe condition
• Replenishes linen and guest amenities
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Carries out reasonable requests of supervisor or management.

What are we looking for?

To fulfill this role effectively, you'll need to possess the following minimum qualifications and experience:

• Practical verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed, and accuracy.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and safely handle general cleaning chemicals.
• Able to work effectively in varying environmental conditions including humidity, heat, cold, dust, and noise.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality industry
• Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

What will I be doing?

As a Houseperson, you will be responsible for carrying out the key duties of the position and supporting overall operational efficiency by performing the following tasks to the highest standards:

• Provide customer service to guests, including information about resort services, activities and local attractions
• Make sure that all requests are delivered in a timely manner and in working order.
• Check storerooms for availability of cribs, highchairs, pack & play and bed rails and ensure they are in safe condition
• Replenishes linen and guest amenities
• Ability to lift up to 75 lbs. and push/pull up to 150 lbs.
• Carries out reasonable requests of supervisor or management.

Qualifications

To fulfill this role effectively, you'll need to possess the following minimum qualifications and experience:

• Practical verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed, and accuracy.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and safely handle general cleaning chemicals.
• Able to work effectively in varying environmental conditions including humidity, heat, cold, dust, and noise.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Hospitality industry
• Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.