Automotive Service Advisor

Job Title: Full-time Service AdvisorJoyce Koons Honda Buick GMC, one of the top Northern Virginia dealerships, is seeking Full-time Service Advisors. We are a progressive, customer-focused automotive retailer and service center located in Manassas, Virginia. We are experiencing growth in our service business; therefore, we are looking for candidates at the top of their game with a strong track record.As Service Advisors, you will be responsible for executing all elements of the Service Lane process from greeting service guests in the lane up to and through quality delivery.Benefits:Health InsuranceDentalVision401KPaid VacationPaid Sick leaveHoliday PayVoluntary BenefitResponsibilities:Greet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance based on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersQualifications:Excellent communications skills – written and verbalAttention to DetailMust have prior automotive background experienceValid driver’s license with an acceptable driving record;Must pass drug screen and background checkWe are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.