Business Continuity Specialist, Senior

Position Overview Business Continuity Specialist, Senior within PNC's Enterprise Event Management organization. This role is based in Pittsburgh, PA; Strongsville, OH; Birmingham, AL; Dallas, TX; or Phoenix, AZ. Standard business hours are 7 AM to 4 PM or 8 AM to 5 PM with occasional adjustments to support business needs. Key Responsibilities Support business resiliency program risk procedures, response plans, and playbook development and deployment. Maintain and improve response plans, Standard Operating Procedures (SOPs), metrics at all levels, and reporting. Act as a liaison for vendors or administrators of response resiliency tools. Develop process flows incorporating risk identification for control review or development. Partner with leadership to advance resiliency programs and meet regulatory requirements. Facilitate training, testing, and exercises to strengthen preparedness. Integrate governance, strategy, and planning across Resiliency, Response, and Risk within the Crisis Management Program. Develop and oversee business continuity and disaster recovery plans, including testing, emergency response, and recovery. Lead business recovery, crisis management, emergency management, contingency planning and disaster‑preparedness planning during live events. Conduct, communicate, and maintain business continuity lifecycle planning and business impact analysis, identifying and quantifying the potential impact of disruptions and disaster scenarios. Prepare reporting for lines of business committees or executives on compliance, readiness, and exercise results; partner with audit and government regulators on business continuity issues. Lead the development and enhancement of continuity processes, standards, initiatives, and support training on business continuity. Qualifications Bachelor’s degree preferred; certifications in Resiliency, Disaster Recovery, Business Continuity or Crisis Management desirable. 2+ years of relevant experience (or equivalent combination of education and experience). Strong analytical, communication, and organizational skills. Advanced to expert proficiency in Microsoft Office; Tableau experience a plus. Prior experience handling administration for Business Resiliency and Crisis Response tools preferred. Preferred Skills Auditing Operations Competitive Advantages Crisis Management Disaster Recovery Planning Process Design Regulatory Compliance Competencies Contingency and Disaster Recovery Crisis Management Decision Making and Critical Thinking Effective Communications Flexibility and Adaptability Industry Knowledge Planning: Tactical, Strategic, Requirements Analysis Work Experience Roles at this level typically require a university/college degree, with 3+ years of relevant/direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job‑specific certifications, and experience (including military service) may be considered. Education Bachelor’s degree Certifications None required Licenses None required Pay Transparency Base Salary: $45,000.00 – $83,000.00 (Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible). Benefits Medical/prescription drug coverage (with Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long‑term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off: up to 11 paid holidays, 9 occasional absence days, 15‑25 vacation days depending on career level and years of service Maternity and/or parental leave Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. #J-18808-Ljbffr PNC