IT Manager

At Sure Steel, Inc., we are more than just a construction company – we are builders of success, integrity, and innovation. We have established ourselves as a trusted leader in the steel fabrication and construction industry. Our commitment to excellence, safety, and customer satisfaction has earned us a reputation for delivering top-quality projects on time and within budget. Our team is dedicated to delivering innovative solutions to meet the unique needs of each project, ensuring safety, efficiency, and client satisfaction.

Overview

The IT Manager will be responsible for managing IT systems, networks, and software applications, ensuring the security, availability, and reliability of technology resources to support business operations and strategic objectives. This position requires strong technical skills, leadership abilities, and a customer-focused approach to IT service delivery.

Key Responsibilities

• Manage and maintain the company's IT infrastructure, including servers, networks, hardware, and software systems, to ensure optimal performance, reliability, and security.
• Oversee the installation, configuration, and maintenance of hardware and software components, including servers, workstations, operating systems, and applications.
• Administer and monitor network infrastructure, including LAN, WAN, VPN, and wireless networks, to ensure connectivity, performance, and security.
• Implement and enforce security measures, policies, and procedures to protect against unauthorized access, data breaches, and cyber threats.
• Provide technical support and troubleshooting assistance to end-users, resolving IT issues and inquiries in a timely and efficient manner.
• Manage user accounts, permissions, and access controls, and ensure compliance with data privacy regulations and industry standards.
• Develop and implement IT strategies, initiatives, and roadmaps to support business objectives and drive innovation and efficiency.
• Evaluate emerging technologies, trends, and best practices, and make recommendations for technology investments and enhancements.
• Manage relationships with IT vendors, suppliers, and service providers, negotiating contracts, agreements, and service level agreements (SLAs) to ensure cost-effective and reliable IT services.
• Monitor vendor performance and service delivery and escalate issues or concerns as needed to ensure compliance with contractual obligations.
• Develop and maintain IT disaster recovery and business continuity plans, processes, and procedures to minimize the impact of IT disruptions and ensure the continuity of business operations.
• Conduct regular testing and exercises to validate the effectiveness of disaster recovery plans and identify areas for improvement.