Director, Program Management / Configuration Manager (Remote) TT

*We are open to supporting 100% remote work anywhere within the U.S.* ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Director, Program Management / Configuration Manager to support upcoming needs with our federal customers. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. The Team: The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to success of the Department of Treasury IT mission. The ADSS program provides the contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts. Job Responsibilities As Director, Program Management / Configuration Manager, you would help coordinate teams of architects, analysts, developers, and designers to support multiple engagements via Change and Release management. In this role, you will serve as a key partner to the customer POCs, development project managers and O&M project managers along with various contributing members of the development organization, advising and engaging the client on key operational and strategic priorities, tracking, and supporting completion of high-quality deliverables, and assisting with team management tasks. In addition, successful applicants will demonstrate an ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; business-oriented mindset; and overall resilient, flexible, and enthusiastic personality. The right candidate is a team player who can embrace ambiguity to translate client needs using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes. At ICF, we implement smart solutions to drive digital transformation at scale and speed, relentless in making sure it pays off for our clients and committed to helping them achieve mission outcomes. Join our community of mission-driven delivery leaders, project managers, data experts, strategists, and technologists to build agile solutions that meet our clients changing needs. What you’ll be doing: Work with government stakeholders to strategize, plan, manage, document and implement configuration change and release management functional and operational requirements, identify gaps, and identify alternative approaches to meet requirements. Manage status update meetings and communicate timelines and impacts of new initiatives to team members. Work closely with federal IT teams and other vendors to communicate consolidated feedback on project progress to federal leadership. Manage time and expectations of multiple projects and team members. Identify and communicate downstream impacts of process enhancements or major projects to other teams /departments that may be impacted. Work well in a collaborative environment to complete requirements. Work closely with the Support/Organizational Readiness team to ensure proper communications and training materials are updated as major enhancements are planned to be released into production. Play a key role in leading and executing configuration management and release transformation to support a growing customer enterprise. Required Skills: 10+ years of management experience. 6+ years of experience with release and configuration management of IT projects. 5+ years of experience supporting federal clients on IT / software projects, preferably utilizing Agile/SAFe methodology. 3+ years of experience in leading multiple teams. 1+ years of experience with low-code, no-code platforms such as Salesforce, Appian, and ServiceNow. US Citizenship is required (required by the federal government for this position). Must be able to obtain Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Skills: Expertise with Agile Scrum methodology and SAFe. Bachelor's degree in technology related field or business. 3+ years’ experience managing distributed teams in support of geographically dispersed customers. The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment with a shifting landscape. The ability to work closely with and explain technical concept/solutions to on-technical client stakeholders. Experience with program standards, leadership, and coordination. Experience with project management tools (e.g., Jira, Confluence, Microsoft Project, SharePoint). Excellent oral and written communication skills. #DMX24 #Indeed #Li-CC1 #Clearance #YRU22 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on click.appcast.io and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on click.appcast.io. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $158,819.00 - $269,993.00 Nationwide Remote Office (US99) Need help? We're here: View email address on click.appcast.io About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.