Hybrid Pharmacy & Project Manager

Job Description:

Hybrid Pharmacy & Project Manager - Manage vendor relationships and serve as a primary point of contact for SHP and pharmacy-related partners. Lead the planning, initiation, and execution of multiple concurrent projects and workstreams in support of organizational goals and strategic priorities.

Required skills:

1. Pharmacy Benefit

Develop and manage customized documentation that aligns with organizational objectives, cost-containment strategies, regulatory requirements, and pharmacy benefit goals.

Manage vendor relationships and serve as a primary point of contact for SHP and pharmacy-related partners.

Monitor vendor performance, contractual compliance, service level agreements (SLAs), and key performance indicators.

Pharmacy Strategy

Apply knowledge of 340B principles, HRSA regulations, and commercial plan requirements to support benefit strategy decisions.

Support the development and implementation of

Pharmacy Analytics & Financial Management

Analyze pharmacy utilization trends, medication spend, rebate implications, and overall financial outcomes to identify opportunities for cost savings and operational improvement.

Develop executive-level reports, dashboards, and performance metrics to support decision-making and strategic planning.

Identify and recommend pharmacy savings opportunities while balancing clinical quality, member experience, and regulatory requirements.

Regulatory Compliance & Operations

Ensure pharmacy benefits align with applicable state, federal, and accreditation requirements.

Support oversight of 340B program initiatives and compliance activities, where applicable.

Coordinate operational activities, stakeholder meetings, and cross-functional communications related to pharmacy initiatives.

Maintain documentation of pharmacy programs, vendor activities, contracts, and governance decisions.

Demonstrate excellent written and verbal communication skills in interactions with internal and external stakeholders.

2. Project Management

Project Leadership & Planning

Lead the planning, initiation, and execution of multiple concurrent projects and workstreams in support of organizational goals and strategic priorities.

Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.

Develop and maintain comprehensive project charters, work plans, governance structures, and communication plans.

Establish project governance frameworks and facilitate decision-making processes across stakeholder groups.

Project Execution & Delivery

Oversee day-to-day project execution, ensuring milestones are achieved and deliverables are completed on schedule.

Coordinate activities across pharmacy, clinical operations, finance, compliance, IT, and external vendor teams.

Monitor project performance against established KPIs, timelines, budgets, and strategic objectives.

Ensure quality standards and organizational expectations are consistently met throughout all project phases.

Risk & Change Management

Identify, assess, and mitigate project risks, issues, dependencies, and barriers to successful execution.

Manage project scope changes and change-control processes through established governance procedures.

Escalate critical issues and provide recommendations to leadership for timely resolution.

Communication & Executive Reporting

Facilitate regular project status meetings, steering committee reviews, and executive stakeholder updates.

Develop and maintain project dashboards, executive reports, performance scorecards, and supporting documentation.

Provide executive-level summaries highlighting project progress, risks, financial impacts, and key decisions requiring leadership input.

Lead stakeholder engagement and organizational change management activities to support successful implementation and adoption.

Desired skills: Preferred Qualifications & Experience

10+ years of healthcare project management experience, including at least 5 years leading complex pharmacy-related initiatives or enterprise pharmacy workstreams.

Demonstrated expertise in Pharmacy Benefit operations, contracting, vendor management, formulary strategy, and pharmacy financial management.

Deep understanding of 340B program requirements, specialty pharmacy operations, and applicable pharmacy regulatory requirements.

Proven experience managing large-scale, cross-functional projects within complex healthcare organizations.

PMP (Project Management Professional) certification required.

Pharmacy technician certification, pharmacist licensure, or equivalent pharmacy-related credential strongly preferred.

Demonstrated success managing significant cost-savings initiatives and driving operational efficiencies across healthcare organizations.

Proven ability to manage multi-million-dollar savings portfolios and strategic transformation efforts.

Strong analytical, negotiation, vendor management, problem-solving, and executive communication skills.

Ability to effectively communicate complex concepts and recommendations to senior leadership and diverse stakeholder groups.

Additional notes:

Pharmacy analytics, rebate analysis, and financial performance management.

340B compliance support.

Budget management and financial forecasting.

Risk, issue, dependency, and change management.

Executive reporting and governance.

Cross-functional leadership across pharmacy, finance, clinical, compliance, IT, and vendor stakeholders.

Organizational change management and stakeholder engagement.

These enhancements align the responsibilities more closely with the senior-level qualifications described in the email to Caroline and position the role as a strategic Pharmacy/Project Management leader rather than a support-focused coordinator role.