Receptionist Workplace Experience Coordinator

Receptionist / Workplace Experience Coordinator
Location: Washington DC

Compensation

• Annual salary: $52000 $62400 per year
• Compensation is commensurate with experience and qualifications

This is a dynamic front-of-house role where hospitality organization and facilities coordination come together to create a seamless workplace experience. As the first point of contact in a professional corporate environment you will set the tone for excellence from the moment visitors and employees arrive.

Youll play a key role in both reception and workplace operationsbalancing exceptional customer service with behind-the-scenes coordination that keeps the office running smoothly and efficiently.

What Youll Do

• Greet all visitors and employees with professionalism and warmth managing check-in procedures badge issuance and visitor logs in accordance with security protocols.
• Handle incoming communications including phone calls emails and internal messages with accuracy professionalism and timely response.
• Coordinate conference room bookings ensuring spaces are properly prepared with required technology equipment and meeting arrangements.
• Maintain a clean organized and professional reception area while proactively identifying and reporting facility maintenance needs.
• Manage office supplies inventory tracking mail distribution courier services and package handling with efficiency and discretion.
• Support access control processes including visitor management systems badge creation and key distribution while maintaining security standards.
• Assist with facilities administration such as processing invoices supporting purchase orders and maintaining vendor and service records.
• Collaborate with internal teams and service providers to ensure smooth daily operations and a high-quality workplace experience.

• What You Bring

• High school diploma or equivalent required; associate degree or relevant certification preferred.
• 35 years of experience in reception administrative support or facilities coordination within a corporate or professional environment.
• Strong proficiency in Microsoft Office Suite (Word Excel Outlook PowerPoint) and standard office technologies.
• Excellent verbal and written communication skills with professional phone etiquette.
• Strong organizational and multitasking abilities with the ability to remain composed in fast-paced environments.
• Working knowledge of building operations safety procedures and basic facilities management principles.
• Professional demeanor with strong discretion and a commitment to confidentiality.

Preferred Skills

• Experience in corporate office environments commercial real estate or workplace services roles.
• Familiarity with facilities management systems visitor tracking platforms and office service software.
• Understanding of workplace health and safety compliance standards.
• Experience coordinating vendors service contracts or procurement activities.
• Strong troubleshooting and problem-solving skills for office equipment and workplace issues.
• Ability to handle challenging situations with professionalism and diplomacy.
• Bilingual communication skills are a plus.

Why This Role Matters

You are the face and foundation of the workplace experience. Your presence ensures that every visitor feels welcomed every employee experiences a seamless environment and every operational detail is handled with precision. This role is essential to maintaining a professional efficient and well-run corporate office in Washington DC.