Solution Architect - Professional Services

Mortgage Cadence is a leading provider of cloud-based mortgage lending technology, helping banks, credit unions, and mortgage lenders streamline the entire loan origination process. Their Mortgage Cadence Platform (MCP) delivers end-to-end digital lending solutions with intelligent automation, workflow optimization, compliance tools, and configurable integrations designed to improve operational efficiency and enhance the borrower experience. We are seeking a highly organized and proactive Solution Architect (SA) to coordinate our Solution Planning, existing client Optimizations, AI initiatives and MCP implementations within the Professional Services organization. This role will focus on driving cross-functional projects aimed at optimizing and scaling the configuration of the Mortgage Cadence Platform (MCP) through automation and AI-driven solutions. The SA shall provide strategic and organizational direction for solutions being proposed during prospecting, contract negotiation, and delivery planning phases. The SA role will work closely with all areas of Mortgage Cadence to ensure reliable solution estimates are completed in a timely manner and professional services implementations are delivered on time, within scope, and aligned with broader business priorities. This is a high-impact role that combines program execution, stakeholder coordination, and continuous improvement. This position offers a salary range of $100,000–$130,000 USD, commensurate with experience, qualifications, and geographic location. Key Responsibilities: Provide strategic and organizational direction for solutions being proposed during prospecting, contract negotiation, and delivery planning phases. Oversee the solution planning process across multiple clients and various states of the contract phase. Leverage insights and knowledge from sales, product, and implementation teams to define and improve effective solution planning. Manage when demand dictates a team of one or more Solution Analysts. Develop strong relationships with Sales, Sales Engineering, Delivery, and Product in order to proactively and in the spirit of collaboration develop solution proposals and procedures that increase the organization's ability to deliver grounded and standardized (where possible) solutions across a diverse client base. Propose, modify, and create technical solutions and process improvements that drive dependable solution delivery and client satisfaction. Meet with clients and prospects for requirements and solution clarifications and become an integral part of the estimation/RTM process. Work closely with Professional Services AI Lab to drive AI initiatives and development Education level of a Bachelor’s Degree is required Demonstrated experience working with cross-functional teams, including other consultants, product managers, developers, automation specialists, or data analysts. 2–5 years of experience managing cross-functional projects, preferably in technology, consulting, or Professional Services environments. Strong understanding of project management methodologies (Agile, Scrum, Waterfall, or hybrid models). Specific expertise working with Mortgage Cadence Loan Origination System applications for 2 or more years. Ability to translate high level complex business and technical requirements into clear implementation estimates. Detail-oriented with strong problem-solving and organizational skills. Minimum of 3 years of Technical Implementation experience. Minimum of 2 years of mortgage industry experience. Excellent communication, facilitation, and stakeholder management skills. Proficiency with project tracking tools (e.g., Smartsheet, Jira, ADO, or similar). Minimum of 2 years experience working with visual diagraming tools such as Visio, Blueworks, or Lucid Chart Preferred Qualifications: Candidate must be proficient in all MS applications Experience in Professional Management What You’ll Gain: Ownership of high-visibility sales solution planning initiatives that have a direct impact to the overall company success, as well as efficiency, scale, and client success. The opportunity to shape how projects are implemented across a national Professional Services team. Cross-functional exposure to Product, Engineering, Implementation, and Strategy teams. The chance to grow your career in a fast-evolving space at the intersection of technology and financial services.