Shift Manager - Clintonville

Job Description

Job Description

At Wizard of Za, our teams are the lifeline of our organization. In your day-to-day interactions you will build meaningful relationships with our guests and our team. Every team member is an ambassador of Wizard of Za and our core values. You are responsible for providing genuine hospitality to every guest and consistently serving a quality product.

Job Role:

As a shift manager, you will provide daily communication to reinforce top priorities of the day and week. You will run detail-oriented shifts overseeing the food quality, hospitality and overall team member and customer satisfaction. This is your chance to further develop and enhance your leadership abilities as an asset to our team. You'll work directly with your AGM, GM, + Team Members to ensure effective work practices at Wizard of Za.

• Provide not just good, but great, customer service to every guest

• Maintain cleanliness of the restaurant: serving line, dining room, restrooms, storage areas, etc.

• Maintain full awareness of the menu, including ingredients, assembly, sides, and drinks

• Maintain Wizard of Za' high quality food safety standards by adhering to all recipes and procedures

Requirements:

• A positive go-getter attitude with an open mind and a willingness to learn

• Previous shift lead or leadership role required

• A passion for providing genuine hospitality and service while working with unique individuals

• Attention to detail and the desire to always do the right thing

• The ability to troubleshoot and remain calm under pressure without compromising brand standards

• Ability to develop and train team members to help their personal and professional growth by career-pathing with our brand.

Salary: $16-19/hour (pay will be based on level of experience + expertise)

As a valued employee, you will receive:

• Flexible scheduling (Off on all major holidays – see below)

• Ability to earn extra via tip share

• Opportunity for advancement + pay increases through achieving results

• Defined growth plan for future employment opportunities

• Vision, dental, and healthcare benefits for FT hours (30+ hrs avg/week worked)

• Employee meals (up to $15/every shift ran)

• Free swag

• An inclusive + collaborative culture where you can feel good about what you do and the product we serve.

Holiday Schedule: Closed on New Year's Day, Easter, 4th of July, Thanksgiving, + Christmas Day. Closed early on New Years Eve (at 3pm), Memorial Day (at 3pm), Labor Day (at 3pm), + Christmas Eve (at 3pm).