Assistant Store Manager

Job Description

Job Description

About Us

Restaurant Equipment Market is a family-owned business that’s been serving the foodservice and equipment industry for over 30 years. It all started with a young immigrant woman who simply wanted to support her family. She worked tirelessly—driving semi-trucks while pregnant, taking no days off, and doing every job herself—to build what has become a trusted, dependable partner for customers across North America.

Restaurant Equipment Market (REM, is where it all began. From our flagship store in Atlanta to our growing branch network, REM is known for great service, practical solutions, and long-standing relationships with our customers.

We are now seeking an Assistant Store Manager to support our current store operations and grow into the Store Manager role for an upcoming new location . This is a unique opportunity for someone who is eager to learn the business end-to-end, take on increasing responsibility, and play a key role in building a new store from the ground up.

Role and Responsibilities

The Assistant Store Manager works closely with the Store Manager to support daily operations, team coordination, and customer experience, while preparing to take on full store leadership responsibilities for a new location. This role is designed as a development pathway into Store Manager, combining hands-on execution with leadership growth.

Key Responsibilities:

Store & Warehouse Operations

• · Support daily store operations including opening/closing, cash handling, inventory, and merchandising.
• · Coordinate with warehouse teams on receiving, shipping, returns, and stock organization.
• · Maintain store cleanliness, organization, and visual merchandising standards.

Sales & Customer Experience

• · Deliver excellent customer service and support sales growth through product knowledge and upselling.
• · Assist in resolving customer issues promptly and professionally.
• · Support execution of in-store promotions and communication of product updates.

Team Leadership & Development

• · Support hiring, onboarding, and training of team members.
• · Provide day-to-day guidance and coaching to ensure service and operational standards are met.
• · Contribute to building a positive, accountable, and team-oriented culture.

Store Development & Transition

• · Actively participate in the planning and setup of the new store location.
• · Learn all aspects of store operations to prepare for future Store Manager responsibilities.
• · Transition into a leadership role for the new store, with full ownership of operations and team performance over time.

Process & Systems

• · Support inventory tracking, order processing, and operational workflows using ERP/POS systems.
• · Assist in monitoring store performance and identifying areas for improvement.
• · Partner with leadership to implement operational best practices.

Qualifications

• · Bilingual in Mandarin or Spanish is strongly preferred.
• · 3–5+ years of experience in retail, operations, or customer-facing roles; leadership experience is a plus.
• · Strong work ethic with a willingness to learn and grow into a leadership role.
• · Excellent organizational and communication skills with a service-oriented mindset.
• · Familiarity with ERP or POS systems is a plus.
• · Hands-on, humble attitude with the ability to operate both strategically and tactically.

Benefits

• · Clear pathway to Store Manager with the opportunity to lead a new location.
• · Competitive compensation with performance-based growth opportunities.
• · Comprehensive medical, dental, and vision benefits.
• · A company culture that rewards ownership, hard work, and continuous development.
• · Work visa sponsorship available for qualified candidates.