Donation Door Attendant

Donation Process Specialist

Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.

Education / Experience:

No experience required

Qualifications / Specific Skills / Knowledge:

Must provide excellent customer service

Must be able to follow verbal instructions

Relate appropriately and positively with co-workers

Must be able to safely lift and carry 50 pounds independently

Maneuver carts and containers filled with clothing and materials

Must have good vision and use of hands in sorting

Stooping and bending required

Standing for extended periods of time

Some weekend work required

Responsibilities & Duties:

(E) Essential function of job duties

Provide excellent customer service (E)

Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)

Accurately document donations

Provide receipt according to Goodwill Delight the Donor training

Must interact with the public and coworkers in a positive, friendly manner. (E)

Clean and sort various items (E)

Check items for defects and eliminate these items from sellable items (E)

Use containers, carts, barrels and racks to separate items (E)

Process items appropriately. (E)

Keep work area clean and remove waste

Other duties and responsibilities as assigned by the supervisor