Sales Development Representative (SDR)

Job Description

Job Description

Overview

We are looking for a driven, competitive, and hardworking Sales Development Representative (SDR) to join our Medicare insurance sales team.

This is a high-activity, phone-based sales position. You will be working with warm leads from people who have already expressed interest in Medicare-related information. Your job is to connect with those prospects, ask a few qualification questions, understand their needs, and move them to the next step. That means either completing a live transfer to one of our licensed Account Executives or setting a qualified appointment for the AE to speak with them. This is not a passive customer service role. We are looking for someone who is comfortable being on the phone, can handle a fast-paced environment, and takes pride in putting in the work every day.

Compensation & Benefits

• $25/hour base pay
• Commission on production
• $85,000+ OTE
• Full-time position
• Paid training and ongoing sales development
• Opportunity for significant growth within the organization

Why Heppner Group?

At Heppner Group, our support team plays a critical role in delivering a positive client experience. Agent Support Representatives help ensure our clients feel informed, supported, and confident throughout their Medicare journeywhile working in a collaborative environment that values accuracy, empathy, and professionalism.

If you are someone who wants to work hard, develop real sales skills, and be rewarded for your performance, this is an opportunity to build a careernot just find another job.

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

• Answer inbound calls from warm Medicare leads
• Make consistent outbound calls to warm leads
• Quickly establish rapport and communicate professionally
• Ask qualification questions to understand the prospect's situation
• Identify opportunities and determine the appropriate next step
• Complete live transfers to licensed Account Executives when appropriate
• Schedule qualified appointments for Account Executives
• Accurately document conversations and appointment information
• Follow established sales processes and daily activity expectations
• Consistently follow up with prospects when necessary
• Work closely with SDR and AE teams to maximize every lead opportunity

Requirements

We care more about work ethic and coachability than a perfect resume.

The ideal candidate:

• Has a strong work ethic and is willing to put in the work
• Is confident and comfortable talking to people on the phone
• Has excellent verbal communication skills
• Can build rapport quickly
• Is competitive and motivated by goals
• Can handle rejection without getting discouraged
• Is coachable and willing to follow a proven process
• Is organized and able to manage a high volume of leads
• Takes accountability for their performance
• Shows up every day ready to work and improve