Pega Business Systems Analyst

Position Title: Pega Business Systems Analyst, Constellation
Position Location: Remote

Position Duration: Permanent Full Time

Your future duties and responsibilities
UX ? Constellation Translation (Primary Responsibility)
o Convert business-defined UX concepts into:
o Case types, stages, and steps
o Views and view configurations
o Data objects and relationships
o Ensure designs align with Constellation patterns and constraints
o Challenge and refine UX designs that are not feasible in Constellation
Case Design & Modeling
o Lead creation and refinement of:
o Case life cycles
o Personas and user journeys
o Data models (case + data objects)
o Simplify and standardize workflows to fit Constellation best practices
o Identify opportunities for reuse across case types
App Studio Configuration Leadership
o Drive design and configuration using App Studio (not Dev Studio-first mindset)
o Define:
o Views (forms, fields, layouts)
o Assignments and processes
o Partner with SSAs to ensure clean handoff for any advanced logic
Design Governance & Guardrails
o Enforce Constellation-aligned design decisions:
o Avoid unnecessary customization
o Prevent “Cosmos-style” UI thinking
o Ensure solutions adhere to:
o Pega guardrails
o Reusability and maintainability standards
o Act as the first line of defense before escalation to LSA
Business Collaboration & Playback
o Facilitate:
o Design workshops
o Playback/demo sessions
o Translate business feedback into actionable configuration changes
o Educate stakeholders on:
o What Constellation can and cannot do
o Trade-offs in design decisions
Collaboration with LSA & Engineering
o Partner with LSA on:
o Design decisions impacting architecture
o Data model alignment
o Work with SSAs/SAs to:
o Clarify requirements
o Ensure accurate implementation
o Identify when requirements require:
o Custom components
o Integration changes
Backlog Shaping & Story Definition
o Create and refine user stories with:
o Clear acceptance criteria
o Constellation-aware design context
o Ensure stories are:
o Build-ready
o Free of ambiguity
o Prioritize work with product owners

Required qualifications to be successful in this role
. 6–10 years total Pega, with at least 1–2 real Constellation implementations, and strong BSA + App Studio experience.

Desired qualifications/non-essential skills required
. Strong personal initiative, drive, motivated to learn.
. Strong written and communication skills
. Banking experience

Please apply to the job posting if you have the relevant skills and experience and our team will get in touch with you.

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.