Human Resources Technician

Job Title

Under general supervision, performs a variety of technical, administrative, confidential, and compliance related duties in support of the City's Human Resources and Risk Management functions. Provides customer service and support to the public, applicants, and employees, in areas such as recruitment, onboarding, benefits administration, records management, and HR program coordination.

Essential Duties and Responsibilities

Coordinates recruitment activities, including job postings, applicant tracking, and communication with candidates. Schedules interviews, coordinates panel logistics, prepares interview materials, and supports the selection processes. Assists with applicant screening, reference checks, and pre-employment processes (e.g., background checks, onboarding coordination). Coordinates onboarding processes including new hire paperwork, orientation logistics, and employee set-up. Assists in administering leave programs, including FMLA and Washington Paid Family and Medical Leave (PFML) by tracking eligibility and usage, maintaining required documentation, and coordinating communications between employees, supervisors, and third-party agencies. Assists with ADA accommodation processes by scheduling meetings, maintaining documentation, tracking requests, and supporting communication under the direction of the Human Resources & Risk Manager. Responds to routine HR inquiries from employees, applicants, and the public regarding benefits, leave programs, policies, procedures, and employment related matters; maintains related records and tracking systems. Maintains confidential personnel files, HR databases, reports, and related documentation in compliance with applicable laws, records retention requirements, and City policies. Provides administrative and technical support across HR functions including employee relations, training coordination, wellness programs, employee engagement initiatives, and other HR related programs and events. Maintains HR information systems, databases, and tracking tools; complies and prepares reports, metrics, and summaries to support departmental operations and decision making. Assists with risk management activities, including claims support, safety program documentation, and workers' compensation recordkeeping. Assists with surveys, research, and special projects. Coordinates assigned HR and risk management programs, including drug and alcohol testing, regulatory reporting, and related compliance activities. Audits personnel files and HR records to ensure accuracy, completeness, and compliance. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

Qualifications/Requirements

EDUCATION AND EXPERIENCE : Associate's degree in Human Resources, Business Administration, Public Administration, or a related field; or two years of progressively responsible human resources, risk management, and office management experience, preferably in a municipal government setting; or any equivalent combination of education and experience that would provide the level of knowledge and ability necessary for successful performance of the essential duties. KNOWLEDGE, SKILLS, AND ABILITIES : Knowledge of: Human Resources Information Systems (HRIS) Applicable federal, state, and local employment laws and regulations. Recordkeeping practices and confidentiality requirements. Standard office procedures, systems, and software applications. Skills and Abilities: Maintain confidentiality while handling sensitive personnel matters Learn and apply collective bargaining agreement provisions Communicate clearly and effectively, both verbally and in writing. Provide excellent customer service and build effective working relationships. Organize, prioritize, and manage multiple tasks with attention to detail. Exercise sound judgment and discretion in handling sensitive information.

Work Environment

The work environment conditions described here are representative of those an employee encounters while performing the essential functions of this job. Most work is typically performed in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, stand and sit at a desk. Successful performance requires specific vision abilities that include close vision working at a computer terminal.

More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. The City of Shelton offers an excellent benefits package. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave and other compensation benefits that you can mix and match to meet your current and future needs.