Project Estimator - Mold/Water Restoration

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company car
• Health insurance

Benefits/Perks

• Fast growing company with opportunities for advancement 
• Dedicated investments in learning, training, and development 
• Above market compensation, plus performance and commission pay 
• Leadership, coaching and development opportunities
• Other benefits include (401k, Health, Dental, Vision, Paid Time Off)

We are looking for an experienced Project Estimator - Mold/Water Restoration to join our fast growing team! You will be making an impact each day by helping our customers understand the degree to which their property has been affected by mold and water damage and providing them with a plan to get their lives back and return their homes to pre-loss conditions. 

You are someone that has a keen interest and meaningful experience in the fields of cleaning, restoration, and construction. You are familiar building materials and residential home construction. You understand the insurance claims process and are able to advise customers on how best to navigate their loss. 

You are have experience with home services sales and develop relationships with strangers easily. You are an individual that is, outgoing, neat, presentable, and with outstanding communication skills. You are able to commit to long hours of work when necessary to reach goals.

You hold yourself to a high standard and care deeply about the quality of your work and its impact on customers and your team. You are a leader and coach to others and know you are only as successful as those you bring along with you. 

Your Primary Responsibilities: 

• Travel to customer homes to perform onsite inspections of property damage
• Review reports from home inspectors, industrial hygienists, and/or mold assessors
• Complete moisture and humidity readings, thermal imaging scans, photos, non-intrusive visual inspections
• Develop onsite field quotes or detailed Xactimate estimates and walk customers through 
• Advise customers on how we can help them navigate the insurance claim process
• Complete the sales process, work to overcome objections and get customers to yes (Target 65%+ average closing ratio on sales)
• Articulate various ways for customers to make a payment, including financing options
• Coordinate the execution of contractual documents with front office staff
• Regularly update CRM with notes from customer appointments
• Perform customer follow-ups and sales pipeline management activities
• Coordinate with Production Team including Technicians as needed

Other Core Responsibilities: 

• Support business development activities as need
• Ability to communicate project plans with confidence to customers
• Participate in recurring management meetings
• Serve as a brand ambassador, you are representing the company on and off the clock
• Delivering 5-star service to home owners (and obtaining reviews)

Your Qualifications : 

• Overall interest in serving your communities and being a hero to your neighbors
• Excellent communication skills (We are a "communication company" that specializing in restoration!)
• Working knowledge of Google Suite, Microsoft Word, Excel and Outlook
• Must have Xactimate experience writing Water, Fire, Mold, and Rebuild
• Must be familiar with and able to recognize potential mold growth
• Ability to multi-task, in a complex and sometimes quickly changing environment
• General experience in the cleaning, restoration, construction industry
• Experience with insurance claims process, working with adjusters, etc.
• Valid driver’s license and clean driving record (no suspensions in 3 years or major violation in 5 years)
• Knowledge of Lee, Charlotte, Collier, Sarasota, Manatee County (Driving directions, etc.)
• IICRC certifications (WRT, ASD, AMRT, others) are a plus 
• Willingness to undergo background check, drug test, and motor vehicle record pull 
• High school diploma/GED 

Physical Requirements:

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally in SWFL when necessary