Youth Sports Program & Facility Manager
Lil' Kickers of Portland
Job Description
Job Description
Benefits:
- Competitive salary
- Employee discounts
- Flexible schedule
- League Team Credit (eligible after probationary period)
- Free Membership
- Employee Discounts on programming
- Competitive Wages
- Flexible scheduling
- Concession discounts
- Tips
Portland Indoor Soccer ( is an Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to adults.
Job Summary:
This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil' Kickers classes.
Duties & Responsibilities:
- Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions
- Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
- Professional telecommunications etiquette when on the phone with customers
- Assisting with sales of programming and customer memberships
- Troubleshooting customer questions and inquiries regarding their program of interest
- Understanding and proper use of our scheduling system (Daysmart Recreation)
- General facility upkeep and minor maintenance
- Proper food & beverage handling, product knowledge, serving and performing accurate transactions
- Managing snack shack appearance with stocking, facing and rotation of inventory
- Performing proper cash handling and credit/debit transactions
- Enforce safety standards
- Great customer service skills, at least one year experience in customer service a plus
- Authorized to work in the United States
- Oregon food handlers and Alcohol Service Permit
- 18 years or older
- ***weekend availability (Saturday and Sunday 7:30am-1:00pm)
- Team player and strives to be as proactive as possible
- Detailed-oriented and able to multitask and manage time effectively
- Ability to build rapport with all customers & families who come into our facility
Vacancy posted 11 days ago
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