Customer Experience Coordinator
brobstongroup.com - Jobboard
Summary The Customer Experience Coordinator serves as the store ambassador, shaping a personalized customer journey and supporting efficient store operations. This role delivers exemplary service and clienteling to maximize sales while maintaining a professional store environment. The Coordinator partners with leadership to ensure a seamless and hospitable experience for every guest. Responsibilities Ensure client expectations are exceeded and maintain an environment focused on the customer experience using hospitality tools. Ensure all employees present professionally and practice the highest level of customer service to achieve maximum sales. Map and maintain clienteling activities for each guest to support repeat business. Promote seamless efficiency and a positive atmosphere across the store experience. Partner with leadership and expert teams to proactively address service issues. Perform other duties as assigned by the store leadership team. Requirements Previous experience in sales, hospitality, and/or service. Exceptional customer service and clienteling skills with a focus on relationship building. Professional verbal and written communication skills. Flexible availability, including evenings, weekends, and holidays. #J-18808-Ljbffr brobstongroup.com - Jobboard
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Customer Experience Coordinator in Boston, MA vacancy
$18 - $22 per hour
As a Customer Experience Coordinator, you help set the tone and ensure delivery of our Radically Personal customer journey. Consider yourself the store’s lead ambassador of the brand and point of reference for the customer. You support all activities necessary for the efficient...SuggestedHourly payFlexible hoursAfternoon shift- Job Description CUSTOMER SUCCESS COORDINATOR, Procure to Pay Category : Charles River Campus - Professional Job Location : BOSTON, MA, United... ...Services team to deliver a seamless customer service experience for BU’s customers and suppliers. The Customer Success Coordinator...SuggestedFull timeFor contractorsFlexible hours
$16.75 - $25.13 per hour
...Inspire Brands Customer Service Representative If you have ever wondered what life is like when you work for Inspire Brands, imagine... ..., accurately categorizing customer contact reasons/experiences and respond accordingly. Provide accurate responses by actively...SuggestedHourly payWork at officeWorldwideFlexible hoursShift work- ...view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality... ...guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone... ...lobby by: ○ Checking in guests ○ Coordinating game start times with Team Leader ○...SuggestedFull timeImmediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
Dedham, MA10 days ago - The Massachusetts Port Authority seeks a Customer Service Supervisor to oversee front-line operations at Boston Logan International Airport... ...skills. Applicants should have 3-5 years of customer service experience with a preference for prior airport experience. A supportive...Suggested
- A fast-growing technology company in Cambridge seeks a Customer Enablement Manager to enhance customer experience and drive product adoption. The role involves managing customer relationships, trainings, and ensuring effective use of wearable technology solutions. Ideal...
- Overview: The Fraud Customer Experience Lead partners across the organization to improve how customers experience fraud prevention, detection... ...an established foundation and focuses on connecting teams, coordinating efforts, and driving tangible improvements. This role...Work experience placementWork at office
$17.5 - $30.2 per hour
...Boston is seeking a Supervisor to oversee Customer Service & E-Commerce programs. You will ensure excellent customer service and coordinate team performance while adhering to... ...should have a minimum of 12 months retail experience, strong interpersonal skills, and the ability...Hourly pay- ...Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ..., supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift
- ...manufacturers program and validate their robotic production lines. Customer engineers are adopting a workflow their industry has no muscle... .... This role owns the self-service layer of the customer experience: the documentation, curriculum, in-product guidance, and content...
$25.95 per hour
...champions of community, and passionate stewards of meaningful guest experiences. Guided by respect, integrity, belonging, and excellence, we... ...skill and deep understanding and acceptance of multi-cultural customs. Creative and service oriented with keen eye for detail....Hourly payLocal areaWorldwideShift workNight shiftRotating shiftWeekend workRAFFLES
Boston, MA12 days ago- ...store's selling, service, and operations to create an inspiring environment. Responsibilities include team management, driving customer experience, and analyzing business opportunities. The ideal candidate will have at least 1 year of store leadership experience, a...Flexible hours
$66.27k - $81.2k
...Join our community and experience Emerson College! The Guest Experience department serves... ...intermittent/student employees. Accessibility Coordination Oversee all accessibility services,... ...in Front of House operations & customer service. Experience in cash handling and...Full timePart timeWork at officeLocal areaNight shiftWeekend workEmerson College
Boston, MA3 days ago$52.7k
...operations, ensuring a seamless and welcoming experience for patients and caregivers. This role... ...facility readiness and cleanliness, coordinating with maintenance and housekeeping teams... ...occupancy Strong interpersonal and customer service skills Capacity to work in a fast...American Cancer Society
Boston, MA3 days ago- ...Massachusetts. This role drives operational excellence while ensuring compliance with policies and procedures, aiming to enhance customer experiences. The ideal candidate will have at least 2 years of experience in customer service or sales and a high school diploma or GED,...
- ...'s Companies in Everett, Massachusetts is seeking a part-time Customer Service Manager/Supervisor who will be responsible for leading... ...front-end operations and ensuring a customer-centric shopping experience. Candidates should have prior retail management experience and...Part timeNight shiftWeekend work
$70k - $85k
...courses,sport fieldsand more. We pride ourselves on knowing our customers and their business better than anyone else and providing them... ..., we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that...Minimum wageTemporary workLocal area$17.5 - $30.2 per hour
A leading grocery retailer seeks a Supervisor for their Customer Service & E-Commerce programs in Boston. In this role, you will manage... ...operations related to online orders and in-store customer experiences, ensuring safety and quality standards. You will lead a team while...Hourly pay- Duck Creek Technologies is seeking a Manager for Customer Success Operations in Boston. This role involves managing workflows, advocating... ...and collaborating with various teams to enhance the customer experience. You will need 5+ years of relevant experience and strong...Flexible hours
- ...Sales Administrator / Customer Experience Coordinator Lawless Chrysler Jeep Dodge Ram Woburn, MA Lawless Chrysler Jeep Dodge Ram is looking for a highly organized, detail-oriented team member to support our sales department and ensure every customer receives a consistent...
- Merlin is seeking a Guest Experience Lead for LEGOLAND Discovery Center Boston. In this role, you will supervise operations, ensuring smooth... .... Your leadership will empower teams to deliver exceptional customer service and create memorable experiences for families. The...
- ...exceed guest expectations. Candidates must have a strong background in hospitality, be available for flexible hours, and possess excellent communication skills. The position is full-time with competitive salary based on experience. #J-18808-Ljbffr Kings Bowl of SeaportFull timeFlexible hours
- ...commitment to innovation, quality, and customer focus. Purpose of the Role The CX (Customer... ..., consistent, and customer‑centric experience across the Americas region. Customer... ...owning order handling, customer inquiries, coordination, and escalation, and ensuring customers...
- ...in Boston, MA seeks a Quality Assurance Specialist to monitor customer interactions and enhance overall service quality. This role involves... .... The ideal candidate will have over 8 years of relevant experience, strong analytical and communication skills, and the ability...
- ...Black and Woman owned dispensary. You will provide best-in-class customer service, oversee day-to-day operations, and train team members... ...knowledge. The ideal candidate will have previous supervisory experience and a strong understanding of cannabis industry regulations. A...
- Stop & Shop in Dedham, Massachusetts, is looking for a dedicated Customer Service Manager to oversee daily operations of the Customer... ...policies. Ideal candidates will have 1-3 years of supervisory experience in retail grocery and a strong focus on customer satisfaction....
- ...concierge and front desk team. The ideal candidate has 3+ years of guest relations or hospitality management experience and possesses strong leadership and customer service skills. The position offers a competitive salary and a comprehensive benefits package. #J-18808-...
$64.8k
...strong performance and a seamless client experience. Your impact ensures continuity in... ...changing results to every client. Elevate Customer Experience: Enrich the lives of our... ...major airport Travel assignments are coordinated by Milan’s Scheduling Team, with all travel...Full time- ...Customer Service Coordinator Innovive Health provides a supportive environment where clinicians can make a meaningful impact in the lives of... ...Qualifications Associate degree in Business or equivalent work experience Minimum of 1 year of experience in a customer service...Work experience placementWork at officeLocal areaFlexible hours
Innovive Health
Medford, MA1 day ago $29 - $31 per hour
Sonesta International Hotels Corporation in Cambridge, MA, is seeking a Front Desk Supervisor to ensure an exceptional guest experience by supervising front desk operations. Responsibilities include conducting staff meetings, delegating tasks, and maintaining high service...Hourly pay
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Coordinator. Be the first to apply!
Related searches
- customer experience team leader Boston, MA
- customer service team manager Boston, MA
- customer success coordinator Boston, MA
- customer service coordinator Boston, MA
- customer service team lead Boston, MA
- customer experience lead Boston, MA
- customer success lead Boston, MA
- customer success team lead Boston, MA
- customer retention Boston, MA
- customer liaison Boston, MA