Software Support Services Specialist
Basic Software Systems
Job Description
Job Description
Basic Software Systems is seeking qualified candidates to train and support our clients on our Dealership Management System software. Our packaged software includes Inventory Control, Point of Sale Invoicing, Full Accounting (A/R, A/P, General Ledger), Payroll, Service, and Rental applications. The Support Services Specialist identifies customers' business needs, advises, and assists the customer in implementing solutions. Specialists train/assist customers with the ongoing use of customized software systems. They will handle incoming support calls, troubleshoot reported issues, and provide assistance/ training via the phone and at on locations (at certain levels).
REQUIREMENTS- Highly trainable for an industry-specific business
- Customer service minded
- Effective communicator
- Professional phone etiquette a must
- Ability to juggle multiple priorities at once
- Must be able to work in a fast-paced environment
- Experienced with current computer technology
- MS Office experienced
- Desire to grow and advance
- Accounting knowledge valuable
- Provide technical support and training to customers by researching and answering questions and troubleshooting problems.
- Conduct compliance checks to ensure dealers have adequate setup and resources to run applications appropriately.
- Maintain knowledge of Basic Software Systems software applications and all third-party applications that integrate.
- Maintain knowledge of software applications used for documentation and communication within the company
- Maintain knowledge of technical requirements for applications
- Maintain accurate documentation of support cases
- Maintain documentation for procedures and support cases
- Maintain outstanding support cases and follow-up regularly until resolved
- Effectively communicate customer errors and concerns via tolls provided.
- Consult with the customer regarding best practices in using the software effectively in various tasks.
- Implement software applications as applicable according to the needs of our customers
- Monitor, plan, and execute various tasks surrounding our new and existing customer implementation projects
- Train customers on how to use Basic Software business systems and interfaces.
- Phone/virtual training
- Possible onsite training
- Individualized on an as-needed basis
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Powered by JazzHR
GzCVxUAJyz
- ...Indo‑Pacific. As a Systems Administrator supporting PACAF A2Y at Joint Base Pearl Harbor–... ...sustain and modernize enterprise‑level services—from Active Directory and Exchange to virtualization... ...complex system issues across hardware, software, and network layers Basic Qualifications...Software
- ...full-time, multi-role technical position supporting enterprise infrastructure, cybersecurity... ...vendor security bulletins, and IT news services to remain ahead of emerging threats and... ...including asset management, OS imaging, software deployment, patch management, and lifecycle...SoftwareFull timeTraineeshipWork experience placementWork at officeLocal areaImmediate startRemote workRelocation packageFlexible hours
$130k - $160k
...About Basic Software Systems Basic Software Systems is the developer of Primus, a cloud‑... ...company strategy. Provide technical advisory support across vendor evaluations, partnership... ...management, cost optimization, and service architecture. Languages & Frameworks: C#...SoftwareFull time$100k - $120k
...Alliance Group is the parent company of Infiniti Fleet Safety Training—online training tools, including a learning management system (software application that helps create, manage, and track learning materials) for industries like transportation, distribution, and...Software- ...offers a full benefits package designed to support your whole life, including Medical,... ...spreadsheet, word processing, and presentation software.* A **proactive** approach to... ...world leader in gases, technologies and services for industry and healthcare. Present in...Software
- ...Provide leadership that supports a team environment that fosters morale, passion, quality... ...and non-verbal communication Customer Service: Service-oriented mentality with a focus... ...processing, spreadsheets, and various software Must be willing to relocate for promotion...SoftwareFull timeRelocationFlexible hoursNight shift
$23.41 - $31.69 per hour
...efficient operation of the TISD Human Resources Department. Support all services of the Human Resources Department. Handle confidential information... ...Basic math skills Ability to use personal computer and software to develop spreadsheets and databases and do word processing...SoftwareHourly payFull timeWork at officeImmediate start- ...Enteral Customer Service Representative The Enteral CSR aids in all Customer Service... ...Employees must meet equipment/connection/software qualifications below Education and... ...2GB) ~ Keyboard: Wired (Wireless not supported) ~ Mouse: Wired (Wireless not supported...SoftwareLocal areaRemote workWork from home
- ...including a learning management system (software application that helps create, manage, and... ...unique hybrid role combines customer service, account management, and sales development... ...opportunities while continuing to support customer success initiatives. This position...SoftwareWork experience placementWork at office
$15.79 - $22.25 per hour
...PURPOSE: Work under guidance and direction of Coordinator of health services and/or school nurse, RN by assuming routine recordkeeping... ...and file maintenance skills Ability to use personal computer and software to develop databases and do word processing Ability to...SoftwareHourly payFull time$3,333.33 per month
...College of Nursing, Health, and Human Services Proposed Minimum Salary $3,333.33... ...supervision and provides administrative support for a unit or specialized activity to include... ...(3) years computer/Microsoft Office software experience. Accurate keyboarding ability...SoftwareFull timeWork at officeFlexible hours- ...visitors, and coworkers. The Environmental Services Manager plans, organizes, develops and... ...be responsible for coordinating and supporting all activities of the department and work... ...Proficient in the use of Windows based office software including but not limited to Microsoft...SoftwareWork at officeLocal areaAll shifts
$284.34 - $413.42 per day
...provide injury prevention and rehabilitation services Ability to provide emergency care... ...Proficiency (Level 2 Applied) Applied use of software productivity tools (i.e., Microsoft... ...of Athletic Trainer district protocol. Supports and follows Board Policy, Administrative...SoftwareWork at officeNight shift- ...solving, a collaborative work ethic, and a passion for customer service to join our team. Candidates must be located in reasonable,... ...schedule 401K program Diversity & Inclusion Conterra celebrates and supports diversity for the benefit of our employees, our business, and...Local area
- ...from how we manage vegetation to how we support our team members. As an employee‑owned company... ..., tools, and equipment at work site. Service trucks and equipment, keep trucks and... ...with Microsoft Office and data collection software (GIS experience a plus). Ready to grow...SoftwareFor contractorsWork at officeFlexible hours
- ...locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigorous 100+... ...tasks and monitor progress toward individual and team sales goals. Support sales staff with quoting and deal structuring. Follow up on...Immediate start
- ...documented through the program's tracking software. Completion of all annual... ...acute care clinical experience in a similar service line within the past three years is considered... ...New to the Specialty Basic Life Support (BLS) No grace period. AHA or Red Cross...SoftwareFull time
- ...We provide excellent customer service and offer top RV brands for... ...technicians and advisors to support timely repairs and maintenance... ...counter personnel and inventory specialists. Conduct regular performance... ...parts management/inventory software and Microsoft Office Suite. Experience...SoftwareWork at officeImmediate start
- ...Job Overview: As a Signal Operations Support Specialist, you’ll provide technical support and expertise in the operation and maintenance of communication systems. You'll install, configure, and troubleshoot tactical signal equipment such as radios and data transmission...Part timeImmediate start
- ...documented through the program's tracking software. Completion of all annual competency... ...care clinical experience in a similar service line within the past three years is considered... ...New to the Specialty Basic Life Support (BLS) No grace period. AHA or Red Cross...SoftwareDaily paidFull timeRelief
- ...documented through the program's tracking software. Completion of all annual competency... ...acute care clinical experience in a similar service line within the past three years is... ...Associates New to the Specialty Basic Life Support (BLS) No grace period. AHA or Red Cross...SoftwareDaily paidFull timeRelief
- ...execution plan for maintenance/production on assigned weapons/support systems, which include the repair, rebuild, fabrication, modification... .... Intermediate to advanced level skills in Microsoft Office software suite—Word, Excel, Outlook, PowerPoint. Ability to understand,...SoftwareContract workWork at officeShift workDay shift
- ...provides sustainable land management, consulting, and real estate services for a diverse range of assets, including timberland, farmland,... ...Requirements Highly proficient with MS Word, Excel, and GIS software. Proficiency in the use of GPS and hand‑held data recorders. Required...SoftwareTemporary workSummer workWork at officeRemote workNight shift
- ...Machinist will provide fabrication and repair services such as machining and machine... ...for combat, general purpose and special support vehicles. Makes initial serviceability determination... ...level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint...SoftwareContract workApprenticeshipWork at officeWeekend work
- ...handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries efficiently and... ...a fast‑paced environment. Proficient with computers and basic software applications. Flexible availability, including evenings and weekends...SoftwareFlexible hoursAfternoon shift
- ..., copy/fax machine, calculator, scanner, etc. Microsoft Office software, to include Outlook, Word, and Excel. Physical Requirements Visual... ...at the Home Office in Birmingham, AL. This position will support cultural diversity by promoting and maintaining an inclusive work...SoftwareWork at officeLocal areaHome officeNight shiftWeekend workDay shiftAfternoon shiftWeekday work
- ...in the U.S., CHRISTUS Trinity Clinic offers a dyad leadership model with a physician leader and an administrative leader for each service line. The doctors and their administrative colleagues work together to make it a better place. CHRISTUS Trinity Clinic offers collegiality...Relocation package
- ...semanas de Advanced Individual Training ~112 ASVAB Score: Skilled Technical (ST) Habilidades que Aprenderás ~ Hardware y software de computadora ~ Reparaciones y mantenimiento ~ Principios eléctricos Estamos contratando candidatos para puestos de...Software
- ...Job Summary As a financial services leader, we strive to make a difference in the lives of our customers and the communities we serve... ...explaining possible solutions and ensuring the customer feels supported and valued. Interact with customers, using active listening skills...Work at officeShift workNight shift
- ...community. The PA also ensures physician support and execution for the Care Management... ...documentation program and how to work with CDI specialists Care Management: 50% -Participate in... ...-Provide feedback to physicians in each service on clinical documentation using specific...Full timeRelocation package
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Software Support Services Specialist. Be the first to apply!
- environmental services attendant Texarkana, TX
- service advisors Texarkana, TX
- toyota service advisor Texarkana, TX
- health service specialist Texarkana, TX
- public service officer Texarkana, TX
- nutrition services aide Texarkana, TX
- service administrator Texarkana, TX
- full time service advisor Texarkana, TX
- health services administrator Texarkana, TX
- food service officer Texarkana, TX



