Staff Product Manager, Operations

Staff Product Operations Manager

We are seeking a visionary, 'builder-first' Staff Product Operations Manager to architect the future of Mid-Market operations. This isn't about incremental tweaks; it's about a full-scale operational overhaul. You will lead the critical intersection of Product, Engineering, Marketing, and Sales to dismantle manual, messy legacy workflows and replace them with well-orchestrated, AI-driven agents and automated programs. Your mandate is to ensure our product organization moves with unprecedented velocity, shifting from high-intervention manual tasks to autonomous, AI-powered processes that deliver massive customer value.

Responsibilities

The Staff Product Manager, Operations will focus on building the strategic frameworks, architecture, and autonomous AI workflows that power our product engine:

• AI Architecting and Workflow Engineering
• Architect and deploy AI-driven workflows and autonomous agents to transform manual, fragmented operations into streamlined, well-orchestrated processes requiring minimal PM intervention.
• Drive a 180-degree transformation of the product organization, moving beyond incremental improvements toward full operational automation and peak efficiency
• Leverage cutting-edge AI tooling and 'vibe coding' capabilities to rapidly prototype and implement solutions that cut through organizational noise, ambiguity, and manual work such as the work to manage and run our Monthly Product Review

Automated Feedback Loops

Engineer the strategy and AI infrastructure for Early Access Programs, automating the transition of testers into reference customers through intelligent engagement workflows

Deploy autonomous agents to collect, aggregate, and prioritize VoC data from disparate channels, turning feedback into a real-time data stream for product teams

Work with Product Managers to translate customer and operational insights into actionable product improvements and roadmap decisions

Architect scalable, low-manual-touch processes to identify and automate mitigations for high-risk churn signals and customer dissatisfaction

Qualifications

Bachelor's degree in Business, Computer Science, Engineering, or a related field

Minimum of 8-10 years of experience in Product Management, Software Engineering, Product Operations, or a related operational role, preferably in a fast-paced Enterprise-level technology company

Proven track record of defining and implementing operational improvements that have resulted in demonstrable business impact

Deep expertise in the modern AI landscape, with the ability to leverage AI-first tooling (e.g., LLM orchestration, automation agents) to replace traditional, manual product management overhead

Fearless leadership and a builder mindset; someone willing to go against 'the typical Intuit way' to achieve radical efficiency and operational excellence.

Hands-on mastery of 'vibe coding' using LLMs and natural language to rapidly build, iterate, and deploy functional operational tools and prototypes

Strong analytical and problem-solving skills, with an ability to distill complex data into clear, actionable insights

Excellent written and verbal communication skills, capable of presenting complex operational concepts to executive leadership

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is:

Bay Area California $ 188,500- 255,000