Case Manager II

Since 1984, Larkin Street Youth Services has helped more than 75,000 young adults in San Francisco with outreach, shelter, housing, education, employment, healthcare, and other services. Today, Larkin Street Youth Services is the largest provider of housing and services to homeless youth in the Bay Area. We serve 1,500 youth annually, operating or partnering to provide more than 500 emergency shelter, transitional, supportive, and subsidy-based housing beds at several unique sites across San Francisco. Working at Larkin Street, no matter what department, means making a real difference in the lives of young people experiencing homelessness. Our team is skilled, diverse, and passionate. Our culture encourages achievement and professional development, as well as teamwork and self-care. Our focus is always on the young people at the heart of our mission and to nurture potential, promote dignity and support bold steps by all. Under the direction and guidance of the Program Manager, you will be responsible for providing comprehensive, strength-based case management services to homeless and/or marginally housed transitional aged youth (ages 18-24). You will conduct a comprehensive evaluation of bio-psychosocial, emotional, educational, vocational and functional needs of young people; develop an individualized service plan in coordination with Larkin Street Youth Services continuum of care as well as leverages relevant community resources as needed. The Case Manager II leads collaborative service planning and must have a thorough understanding of the stages of change and development. The Case Manager II must be comfortable providing services to clients outside of normal office settings, including but not limited to emergency shelter environments, congregate living housing placements, scattered site housing, and single room occupancy (SRO) placements throughout the city of San Francisco. This is a full-time position , eligible for full benefits. Your responsibilities: Conduct intake and assessment; direct service linkage and referral; case planning and contracting; case coordination and advocacy; follow up and after care. Develops and maintains strong relationships with clients. Provide crisis prevention, intervention, and safety planning services, along with stress management and life skills development. Assist young people in applying for and obtaining benefits and housing. Assist in providing client resources of outside agencies and supportive services that promote the health and wellness of youth. Work closely with community behavioral health providers and internal service teams to ensure coordinated and effective services. Maintain accurate detailed observation and progress records and completes necessary electronic data entry into agency and city databases. Identifies trends in data to assist in collaborative service planning. Adhere to laws regarding confidentiality (HIPAA) and reporting requirements and maintains necessary compliance documentation. Collaborate with fellow staff members and established community partners, including property managers and landlords. Facilitate transportation and provides accompaniment to client appointments in the community. Complete safety and wellness checks regularly in residential units. Teach life skills (e.g., cooking, cleaning, budgeting). Participate in organizational meetings (e.g., all-staff, CQI, Client Practice, etc.) Provide services when and where clients need them, including evenings and weekends when program needs dictate. Support program services within the milieu. For example, crisis intervention or helping to maintain the safety of the program. Other general duties contributing towards the care and welfare of the clients we serve.

LOCATIONS

This is a pooled job posting. You could interview at any of the following programs: Residential Programs Location: Any of our housing programs located throughout San Francisco. This may include sites in the Tenderloin neighborhood. Hours: 9AM to 5PM OR 10AM to 6PM, depending on site needs. Working Days: Tuesday through Saturday OR Sunday through Thursday. **working schedule includes weekends. Drop-In Center Location: The Engagement and Community Center (ECC), 134 Golden Gate Ave, San Francisco, CA Hours: 9AM to 5PM OR 8AM to 4PM, depending on site needs. Working Days: Monday through Friday. ***PLEASE INDICATE YOUR PREFERENCES ON YOUR APPLICATION***

WHO YOU ARE:

You are passionate about the Larkin Street Youth Services mission to end youth homelessness. You embody our values and core strategies: "This Is How We Roll": Client-Centered Diversity, Equity, and Inclusion Trauma Informed Care Restorative Practices Harm Reduction Non-Violent Crisis Intervention Motivational Interviewing You have some social services case management experience. *BONUS* You have experience working in drop-in services, shelter, transitional, and/or permanent supportive housing programs. You are most excited to serve Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds. You are a self-starter and team player. Your colleagues describe you as compassionate, dependable, and patient. You work best in an on site, in person working environment. This role is 100% onsite/in person. You are willing to work holidays occasionally. You hold a valid driver's license. You are vaccinated against COVID 19.

THE PERKS:

Hourly Rate: $28 per hour +$1.50 for bilingual incentive pay. Must be fluent in Spanish and English. Choice of Kaiser and Sutter medical plans, plus dental and vision. Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays. 403(b) retirement plan with employer matching. Flexible spending accounts for Healthcare and Dependent Care expenses. Life Insurance. Employee Assistance Program (EAP) for counseling services. Health Advocate Service. Commuter Benefits Program. Paid Sabbatical following 5 and 10 years of employment. Larkin Street Youth Services is an equal opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records. All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please clickhere . Apply for this job * indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Are you available to work weekends? * Select... The most common working days are Tuesday through Saturday OR Sunday through Thursday. Are you willing to work holidays as needed? * Select... Our programs are open on all major holidays. Time off can be requested and granted according to seniority. Are you an alum of Larkin Street Youth Services? * Select... Did you engage in services provided by Larkin Street Youth Services? If you are an alum, when did you last access Larkin Street Services? Please choose from the options below: Select... Are you bilingual in Spanish and English? * Select... If so, you will qualify for +$1.50 per hour in bilingual incentive pay! Will you require visa sponsorship now or in the future? * Select... If hired, will you be able to provide proof of COVID vaccination OR a religious exception? * Select... Are you over 18 years of age? * Select... Are you a CURRENT employee of Larkin Street Youth Services? * Select... Are you an internal candidate? Are you a FORMER employee of Larkin Street Youth Services? * Select... Were you ever employed at Larkin Street Youth Services in the past? U.S. Standard Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? Select... How would you describe your racial/ethnic background? Select... How would you describe your sexual orientation? Select... Do you identify as transgender? Select... Do you have a disability or chronic condition (physical, visual, auditory, cognitive, mental, emotional, or other) that substantially limits one or more of your major life activities, including mobility, communication (seeing, hearing, speaking), and learning? Select... Are you a veteran or active member of the United States Armed Forces? Select... Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Larkin Street Youth Services’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Larkin Street Youth Services