Sr. Partner Marketing Manager

Job Description

Job Description

About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We're now leading the shift to Agentic AI: intelligent agents that don't just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn't just a feature; it's how our teams do their best work every day. We put powerful AI tools in every employee's hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we've built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic .

Your role The Sr. Partner Marketing Manager leads the strategy, development, and execution of high-impact partner marketing programs that drive measurable revenue growth through strategic channel relationships. This role owns the partner marketing strategy across key channel partner segments, shaping go-to-market execution, performance optimization, and scaling best practices across the organization.

This position partners closely with channel sales, revenue marketing, partner programs, and external partners to build scalable co-marketing programs, strengthen partner enablement, and accelerate pipeline contribution. It also plays a key role in defining operational standards, improving program efficiency, and mentoring team members within the partner marketing function.

This position reports to the Sr. Manager, Partner Marketing.

What you'll do

• Lead the development and execution of strategic partner marketing programs that drive channel growth and revenue impact.
• Own partner co-marketing strategies aligned to business and regional growth priorities across internal-led and partner-led initiatives.
• Develop scalable, repeatable co-marketing frameworks that improve partner activation and pipeline contribution.
• Lead strategic planning sessions with key partners and internal stakeholders to align on joint marketing objectives, priorities, and outcomes.
• Drive integrated go-to-market campaigns across the partner ecosystem, including partner-led and customer-facing initiatives across regions.
• Manage fiscal year and quarterly budget allocation by partner segment to maximize ROI and business impact.
• Own marketing-sourced and influenced performance tracking, reporting, and optimization across all partner marketing programs, including defining KPIs and measurement frameworks.
• Partner with sales leadership and regional teams to design and execute joint go-to-market plans for strategic accounts and priority partner segments.
• Partner with the Partner Programs team to develop and scale partner-facing enablement programs that improve marketing execution and sales readiness.
• Oversee standards for partner content development, ensuring consistency, quality, and alignment with brand and product positioning.
• Lead regular business reviews with stakeholders to assess performance, identify gaps, and prioritize optimization opportunities.
• Mentor and guide junior team members to elevate overall team capability and execution quality.
• Operationalize strategy from Partner Marketing leadership by socializing it across stakeholders and continuously refining execution to maximize pipeline impact.
• Evaluate and recommend tools, systems, and workflows to improve scalability, efficiency, and operational rigor.

Skills you'll bring

• 5–8+ years of partner marketing experience within a similar channel ecosystem; experience in a comparable partner model is strongly preferred given the nuances of partner engagement.
• Proven success leading cross-functional partner GTM programs that drive measurable pipeline and revenue through channel partners.
• Strong experience in partner pipeline growth strategy, including marketing to and through partners across co-sell and co-marketing motions.
• Experience executing partner demand generation programs, including partner seller incentives, in-person events, webinars, sponsorship optimization, and digital activation to drive demand and partner account expansion.
• Experience influencing MDF strategy, allocation, and optimization to drive stronger partner performance and ensure effective use of investments.
• Strong analytical skills with experience defining KPIs, measuring partner program performance, and driving data-informed improvements.
• Hands-on experience with Salesforce and marketing automation tools, including campaign tracking, attribution, and reporting.
• Ability to operate in fast-paced, evolving partner environments with shifting priorities and limited structure.
• Strong project and program management skills with the ability to manage multiple complex partner initiatives simultaneously.
• Excellent communication skills with the ability to influence internal stakeholders, channel sales teams, and external partners.
• Experience working across distributed partner ecosystems and global teams.
• Telecommunications, collaboration, or UCaaS partner ecosystem experience is a plus.
• Proactive, solutions-oriented mindset focused on continuous improvement and driving stronger partner-led pipeline outcomes.

Why Join Dialpad

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee's impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don't meet every single requirement? If you're excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn't meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.