Hospitality Security Officer

Job Description

Job Description

About Us

ICS Protective Services is a well-established, results-driven security firm with over 30 years of experience delivering elite security solutions. Since 1992, we have proudly served Fortune 500 companies, international embassies, convention centers, and five-star hotels. Our reputation is built on professionalism, integrity, and an unwavering commitment to excellence.

Position Overview

ICS Security is seeking a polished, service-minded Hospitality Security Officer to represent our team at upscale hotel environments across the DC, Maryland, and Virginia area. This is not a traditional guard post — you will be the first face guests encounter, combining the warmth of a hospitality professional with the situational awareness of a trained security officer.

If you carry yourself with professionalism, communicate with confidence, and understand that exceptional guest experience and safety go hand in hand, we want to hear from you.

Key Responsibilities

• Provide a visible, welcoming security presence in hotel lobbies, entrances, and common areas
• Greet and assist guests while monitoring for safety and access concerns
• Conduct regular patrols of interior and exterior property areas
• Write accurate, professional incident and daily activity reports
• Respond calmly and decisively to emergencies, disturbances, or guest concerns
• Coordinate with hotel management and staff to maintain a safe and welcoming environment
• Enforce property policies with diplomacy and discretion

Qualifications

• Minimum 5 years of experience in hospitality (hotel, resort, luxury services, or related field)
• Clean criminal background — required for all candidates
• Excellent verbal and written communication skills
• Strong written reporting ability — clear, accurate, and professional
• Reliable personal transportation to assigned sites
• Professional appearance and demeanor at all times
• SPO (Special Police Officer) license  not required
• Bilingual candidates are strongly encouraged to apply Preferred
• Prior military service is a strong plus

About ICS Security Services:
ICS Security Services is a premier security firm with over three decades of excellence in providing high-level protective services and specialized security solutions. Since our founding in 1992, we have built a reputation as a trusted partner for Fortune 500 companies, international embassies, major convention centers, and five-star hotels throughout the United States.

Our Heritage:
Established in Washington, D.C., ICS has spent 30+ years perfecting our craft and serving some of the most prestigious clients in the nation. Our track record speaks for itself—we've protected high-profile events, secured critical infrastructure, and provided peace of mind to organizations that demand nothing less than excellence.

Our Team:
What sets ICS apart is our people. Our security professionals are comprised of experienced former law enforcement officers and military personnel who bring discipline, expertise, and unparalleled professionalism to every assignment. We don't just hire guards, we recruit elite professionals who understand that security is about prevention, vigilance, and superior service.

Our Services:
ICS offers comprehensive security solutions tailored to meet the unique needs of each client:

- Uniformed security officers (armed and unarmed)
- Executive protection services
- Event security for conventions, conferences, and special events
- Corporate and commercial property security
- Residential community security
- Hotel and hospitality security
- Advanced security technology including walk-through metal detectors and X-ray screening
- K9 bomb detection services

Our Relationships:
We maintain excellent working relationships with law enforcement agencies at both the local and federal levels, ensuring seamless coordination and rapid response when needed. These partnerships enhance our ability to provide the highest level of protection for our clients.

Our Commitment:
At ICS, we understand that security is not just about presence, it's about prevention, professionalism, and protection. Whether safeguarding a corporate headquarters, managing access control at a major event, or providing discreet executive protection, we approach every assignment with the same dedication to excellence that has defined our company since 1992.

Company Description

About ICS Security Services:\r\nICS Security Services is a premier security firm with over three decades of excellence in providing high-level protective services and specialized security solutions. Since our founding in 1992, we have built a reputation as a trusted partner for Fortune 500 companies, international embassies, major convention centers, and five-star hotels throughout the United States.\r\n\r\nOur Heritage:\r\nEstablished in Washington, D.C., ICS has spent 30+ years perfecting our craft and serving some of the most prestigious clients in the nation. Our track record speaks for itself—we've protected high-profile events, secured critical infrastructure, and provided peace of mind to organizations that demand nothing less than excellence.\r\n\r\nOur Team:\r\nWhat sets ICS apart is our people. Our security professionals are comprised of experienced former law enforcement officers and military personnel who bring discipline, expertise, and unparalleled professionalism to every assignment. We don't just hire guards, we recruit elite professionals who understand that security is about prevention, vigilance, and superior service.\r\n\r\nOur Services:\r\nICS offers comprehensive security solutions tailored to meet the unique needs of each client:\r\n\r\n- Uniformed security officers (armed and unarmed)\r\n- Executive protection services\r\n- Event security for conventions, conferences, and special events\r\n- Corporate and commercial property security\r\n- Residential community security\r\n- Hotel and hospitality security\r\n- Advanced security technology including walk-through metal detectors and X-ray screening\r\n- K9 bomb detection services\r\n\r\nOur Relationships:\r\nWe maintain excellent working relationships with law enforcement agencies at both the local and federal levels, ensuring seamless coordination and rapid response when needed. These partnerships enhance our ability to provide the highest level of protection for our clients.\r\n\r\nOur Commitment:\r\nAt ICS, we understand that security is not just about presence, it's about prevention, professionalism, and protection. Whether safeguarding a corporate headquarters, managing access control at a major event, or providing discreet executive protection, we approach every assignment with the same dedication to excellence that has defined our company since 1992.