Field Service Engineer II (Oahu, Hawaii)
$26.5 - $53 per hourAbbott
Abbott seeks a Field Service Engineer II to install, maintain, and troubleshoot diagnostic instruments across Hawaii's Oahu territory. The role combines field-based technical support with remote work, requiring travel up to 50% and accountability for customer satisfaction and business performance.
Responsibilities
- Install, maintain, and repair diagnostic instruments; ensure quality standards and regulatory compliance
- Diagnose technical problems, document resolutions, and close service calls within defined timelines
- Manage customer issues end-to-end; build relationships through proactive communication and superior service
- Plan service visits, manage inventory, support on-call rotation and after-hours coverage
- Meet service sales targets, cost-of-service goals, and key performance indicators for assigned accounts
Requirements
- Bachelor's degree or equivalent relevant professional experience
- 2-5 years in engineering or laboratory technology roles
- Strong troubleshooting and problem-solving skills with laboratory instrumentation
- Ability to travel 50% within assigned territory with valid driver's license
- Proficiency in computer applications and remote computing tools
- Independent work capability with strong communication and interpersonal skills
Compensation: $26.50–$53.00/hour
Vacancy posted 2 days ago
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