Installer/Trainer Full Time

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page. Installer/Trainer Full Time Locations Showing 1 location Shreveport, LA Shreveport, LA 71101, USA On-site Hourly Range : $13.08 USD to $21.83 USD Full-Time Description Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it’s the perfect position for people who like to work independently. This is a full-time position with potential for career growth and advancement. Essential Duties and Responsibilities Install and troubleshoot CaptionCall phones Courteously train customers on how to use the phone and its features Promote the CaptionCall service Create lead generation activities and generate referrals Attend and participate in trade shows and other corporate events as assigned Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events Complete service calls as assigned Accurately maintain customer records Complete required reports and submit invoices and feedback on customer interactions Retrieve and clean phones of former customersMaintain adequate inventory of equipment and supplies in order to service customers Adapt to new responsibilities as necessary Other duties as assigned Supervisory Responsibility This position has no supervisory responsibilities. Travel Requirements Travel Requirements: Less than 25% Education Minimum: High School Diploma or GED Experience Minimum Years of Experience: Basic computer knowledge and experience Experience working in the hearing health field Experience working with senior citizens Knowledge, Skills, and Abilities Ability to effectively communicate in English through reading, writing, speaking and listening Ability to work evenings and weekends as needed Ability to drive and travel via air as needed Ability to tailor to unique needs of individual customers Must be reliable, organized and punctual Working Conditions and Physical Requirements Able to sit/ stand for a long period of time in an office environment Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components Regular and predictable attendance required. Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence. Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Caption Call