Enterprise Account Manager

Enterprise Account Manager

OX Security secures the AI-driven SDLC from prompt to production. We eliminate critical, real-time risks from AI code generation through cloud runtime by doing what conventional tools can't: unifying development and cloud context to stop vulnerabilities right at the source. At OX, we're building the future of cybersecurity for the AI era. If you're looking to work on disruptive technology with an amazing team, you belong here.

We're looking for an Enterprise Account Manager to own our existing customer relationships across the East Coast and Canada, with a primary focus on renewals, retention, and long-term account growth.

This is a highly strategic, customer-facing role where you'll partner closely with Customer Success, Sales Engineering, Marketing, and Product to maximize customer value, ensure successful renewals, and identify expansion opportunities. You'll become a trusted advisor to some of our largest enterprise customers, helping them realize the full value of OX Security while driving long-term revenue growth.

If you're customer-focused, commercially minded, relationship-driven, and passionate about cybersecurity and SaaS, we'd love to meet you.

What You'll Be Doing

• Own a portfolio of enterprise customers across North America, serving as the primary commercial point of contact.
• Drive the end-to-end renewal process, ensuring timely, predictable, and successful renewals.
• Build trusted executive relationships and understand each customer's business goals and security initiatives.
• Identify upsell and cross-sell opportunities in partnership with Customer Success and Sales Engineering.
• Develop account strategies that drive customer retention, growth, and long-term success.
• Lead commercial negotiations, pricing discussions, and contract renewals.
• Collaborate cross-functionally to ensure a seamless customer experience throughout the customer lifecycle.
• Maintain accurate forecasts and account activity in Salesforce while consistently achieving renewal and expansion targets.