Intern - Human Resources (Fall 2026)

Position Overview The Human Resources Department provides personnel-related support to all City Departments. This internship offers hands-on experience in public sector Human Resources, including recruitment, onboarding, Learning & Development, systems support, and employee engagement initiatives. Interns are encouraged to demonstrate initiative, creativity, and innovative thinking while supporting departmental operations. New ideas are welcomed, and interns may contribute to meaningful projects aligned with operational needs. The intern will also serve as the first point of contact at the Human Resources reception area, gaining experience in professional communication and customer service within a municipal environment. Position Functions Serve as the first point of contact at the Human Resources front desk, providing professional and courteous customer service to employees, applicants, and visitors. Manage multi-line phone system, route calls appropriately, and respond to general HR inquiries. Support the development, coordination, and improvement of new employee onboarding programs. Assist with Learning & Development activities including training coordination, room setup, tracking attendance, and participant communication. Create and assist with internal communication materials and training content, including digital and video-based resources. Assist with coordination and participation in job fairs, recruitment events, and outreach activities. Attend HR-related meetings including staff meetings, trainings, and project sessions. Provide administrative support in updating and formatting job specifications and recruitment documents. Assist with records management processes including organizing, auditing, and preparing files for storage or destruction. Support data collection and reporting for HR surveys, audits, and probationary tracking. Anticipate project needs, prioritize assignments, and meet deadlines in a fast-paced environment. Perform other job-related duties as assigned. Driving is not a key aspect of this position, but reliable personal transportation is necessary for commuting to and from the workplace. Qualifications Minimum Qualifications Current enrollment in a graduate or undergraduate degree program with an interest and aptitude to work in Human Resources, Public Administration or a related field. One (1) year experience with applications in the Microsoft Office environment. Strong verbal communication skills and professional phone etiquette. Ability to maintain confidentiality and handle sensitive information appropriately. Preferable Qualifications Experience in customer service or reception support. Experience assisting with training coordination or event planning. Familiarity with digital media or video creation tools. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Willingness to adopt AI and emerging technologies. Supplemental Information Applicants will be required to complete a Disclosure & Authorization Regarding Background Investigation, a Confidentiality Agreement and the CJIS (Criminal Justice Information Services) Security Clearance process to include national fingerprint-based records check and approval for controlled access to protected information. 01 Are you currently enrolled in a graduate or undergraduate degree program with an interest an aptitude to work in Human Resources, Public Administration or a related field? Yes No 02 Will you be enrolled in school at the start of your internship? Yes No 03 Do you have one (1) year experience with applications in a Microsoft Office environment? Yes No 04 Do you have strong verbal communication skills and professional phone etiquette? Yes No 05 Do you have the ability to handle matters with discretion and confidentiality? Yes No 06 Do you have experience in customer service or reception support? Yes No 07 Do you have experience assisting with training coordination or event planning? Yes No 08 Are you familiar with digital media or video creation tools? Yes No 09 Do you have strong organizational skills, attention to detail and commitment to delivering high-quality results? Yes No 10 Are you able to work independently and as part of a team? Yes No 11 Are you willing to work minimum 20 hours per week? Yes No 12 Do you have the willingness to adopt AI (Artificial Intelligence) and emerging technologies? Yes No 13 Are you able to perform the essential job duties and responsibilities as outlined in the job description? Yes No 14 Please take this opportunity to review your responses to the supplemental questions. Ensure that the qualifications stated above can be cross-referenced with the qualifications in your application. Experience should be relevant and within the last ten (10) years of work history. Required Question #J-18808-Ljbffr City of Altamonte Springs