The North Face: Floor Supervisor - Pleasant Prairie Premium (Open)

Role Summary As a Supervisor, you play a key role in supporting the store’s leadership team and driving a first‑class customer experience. You lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. Responsibilities Deliver a high level of personalized customer engagement through genuine interactions. Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators and individual goals. Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions. Coach and develop associates to deliver high levels of customer engagement and meet productivity goals. Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation. Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor. Assist in training and onboarding new team members and provide ongoing feedback and support. Maintain visual merchandising standards and ensure product replenishment aligns with brand directives. Support inventory integrity through proper shipping, receiving, and loss prevention practices. Promote community engagement by participating in local initiatives and events. Uphold company policies, safety standards, and operational procedures. Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning. Qualifications At least 1 year of retail or store leadership experience in a fast‑paced, customer‑focused environment. High School Diploma or equivalent preferred; hands‑on experience and demonstrated achievements equally valued. Proven ability to drive results through store teams and exceed sales and profit goals. Skilled in coaching, motivating, and building high‑performing, diverse teams. Strong verbal and written communication skills with the ability to influence across all levels. Solution‑oriented, flexible, and able to manage shifting priorities in a dynamic retail environment. Capable of working independently and managing shifting priorities. Comfortable using word processing, spreadsheets, and retail software tools. Physical ability to stand, walk, bend, reach, squat, climb ladders, and lift light to moderate weight. Compensation & Benefits Hiring range: $20.24 – $30.36 USD per hour. Incentive potential: Eligible for an annual incentive plan, sales incentive, or commission potential (details provided during recruitment). This is a part‑time or limited‑time position and is not eligible for all benefits offered at VF Corporation; however, eligible benefits are available and can be reviewed upon hire. EEO Statement All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity or expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. The North Face is an equal opportunity employer. #J-18808-Ljbffr Vans