Electric Vehicle Supervisor

Electric Vehicle Supervisor

This is an on-site position. This role will not be remote.

Applicants must be currently authorized to work in the US on a full-time basis. IPTC will not sponsor visas or work authorizations for this position.

About Us

We are IndyGo, a Municipal Corporation of Indianapolis Marion County, and we're proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company's mission, vision, and goals.

Who We Are

A key measure of any great city is the ease of getting from one place to another. We call it "mobility." It's as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It's a measure of a city's vitality and potential, and it reflects a city's judgment about its civic priorities. It makes a city a better home and a better place to visit.

At IndyGo, getting people from one place to another is much more than just moving riders: it's about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas.

We're here because you've got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.

IndyGo Mission

As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.

Accountability: We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.

Adaptability: We adapt to disruptions through technology, workforce, and ridership innovations so we can meet the evolving needs of our community.

Workplace Culture: We offer an empowering workplace to meet the needs of our teammates and riders.

Compassion: We promote, embrace and value all individuals, treating each other with dignity and respect.

Communication: We value open and honest conversations with each other, our riders and the community.

Excellence: We are proud of who we are and the work we do and will continue to exceed customer expectations.

Responsibility: We will be good stewards of our resources.

Results: We make things better today than they were yesterday.

Safety: We ensure safe and secure environments.

Benefits We Offer

• Full-time positions with guaranteed 40 hours/week.
• Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date).
• Free on-site wellness clinic for employees and their families.
• Retirement plan (401A and 457B).
• Tuition reimbursement.
• Free IndyGo transportation for employees and their families.
• Federal Loan Forgiveness Program

Position Purpose

The Electric Vehicle Supervisor is responsible for overseeing represented maintenance employees and ensuring the safe, efficient maintenance of the agency's equipment and rolling stock. This position ensures maintenance activities are properly planned, documented, and completed to support operational reliability and safety.

Essential Functions and Responsibilities

To succeed in this role, an individual must satisfactorily perform the functions listed below. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.

Essential Functions

• Determine, gather, and provide materials/parts, tools, and labor required for electric bus/vehicle and equipment repairs.
• Plan, schedule, and follow up on revenue and non-revenue electric-vehicle maintenance by completing work-order audits and ensuring service requirements are met.
• Coordinate and execute maintenance and project schedules for the department.
• Assist with scheduling projects based on forecasting, material availability, and staffing resources.
• Utilize computerized maintenance management system (CMMS) software to assign and track trouble tickets.
• Review the progress of maintenance trouble tickets for electric vehicles, including history and outstanding issues.
• Prepare weekly reports on electric vehicle programs and special projects.
• Conduct weekly assessments and recommend special projects as needed.
• Supervise all electric vehicle and equipment repairs; ensure efficient workflow and verify that units are properly repaired.
• Ensure that preventative and predictive maintenance activities are performed for electric rolling stock.
• Enforce departmental policies related to work schedules, work assignments, and operational requirements.
• Complete required documentation and reports using paper and/or electronic systems to ensure all maintenance actions are properly recorded.
• Serve as Electrical & Special Projects Manager when assigned.
• Serve as system super-user for all maintenance management software.
• Serve as a technical resource and subject matter expert for electric vehicles.
• Manage labor relations in accordance with the current collective bargaining agreement.
• Maintain a safe work environment and ensure adherence to all safety policies.

Other Functions

• Recommend process improvements that enhance maintenance procedures and reduce costs related to materials, parts, and supplies.
• Collaborate with other departmentsincluding storeroom, fixed route, and contracted servicesto improve processes and service delivery.
• Perform other duties as assigned.

Supervisory Responsibilities

• Directly supervise one or more employees.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Participate in interviewing, hiring, and training employees.
• Plan, schedule, assign, and direct work; set goals; evaluate performance; and address complaints and resolve issues.

Education and/or Experience

• Formal trade school training or an associate degree in automotive technology, engineering technology, or a related field is preferred.
• Considerable experience (three [3] years) in vehicle maintenance and customer service, preferably in a union environment, is required.
• One (1) to two (2) years of experience working with light or heavy vehicles, utilizing skills related to maintaining or repairing hybrid or fully electric vehicles with high-voltage components, is preferred.
• A valid Indiana Operator's Driver's License is required; a valid Indiana Commercial Driver's License (CDL) is preferred (or the ability to obtain one within agency guidelines).

Knowledge, Skills, and Abilities

• Thorough knowledge of high-voltage electric vehicle maintenance, including installation, maintenance, and repair of related equipment; preventative maintenance practices; safety protocols; mechanical and electrical systems; HVAC systems; and vehicle body structure.
• Knowledge of mandated safety principles, including personal protective equipment (PPE), chemical safety, lockout/tagout procedures, and general shop safety practices.
• Knowledge of labor relations and collective bargaining agreements.
• Proficiency with computers and related technology, including Microsoft Office, internet-based applications, and the ability to learn specialized maintenance software.
• Ability to operate standard office equipment (e.g., copier, fax machine, telephone).
• Strong verbal and written communication skills, including the ability to present information to groups.
• Ability to interact effectively with others in person, by phone, and via email or written communication.
• Strong decision-making and problem-solving abilities.
• Basic mathematical skills (addition, subtraction, multiplication, division).
• Ability to prioritize, organize, and manage tasks effectively.

Physical Demands

• Ability to work in a deadline-oriented environment.
• Ability to work independently with periodic review of work.
• Ability to remain stationary for extended periods, work in confined spaces, and move throughout the facility as needed.
• Exposure to heavy machinery, equipment, noise, extreme temperatures, fumes/odors, hazardous materials, and dust.
• Occasional evenings, weekends, holidays, and on-call work are required.