Quality of Care Specialist

Job Description

Job Description

*Part Time Position*

Tuesday- Thursday

Quality Assurance Oversight:

 Develop, implement, and maintain quality assurance protocols and standards to ensure

compliance with regulatory requirements and industry best practices.

 Conduct regular audits and reviews of services delivery process, documentation, and

client outcomes to identify areas for improvement.

 Collaborate with management and staff to address deficiencies and assist in

implementing corrective actions.

Assessment and Monitoring:

 Perform comprehensive assessments of clients’ needs, and goals to develop

individualized care plans.

 Monitor and evaluate the effectiveness of care plans though ongoing assessments.

 Identify emerging trends or issues in client care and proactively develop strategies to

address them.

Staff Training and Development

 Assist in the development of training programs for direct support staff.

 Provide ongoing coaching and support to staff members to enhance their skills and

competencies in delivering quality care.

Compliance and Documentation

 Ensure compliance with all relevant regulatory standards, accreditation requirements,

and agency policies.

 Maintain accurate and up-to-date documentation of client’s assessments, care plans,

progress notes, and incident reports.

Program Visit

 Conduct regular visits to group homes, day programs, and other service locations to

observe service delivery, interact with clients and staff, and assess adherence to quality

standards.

 Provide on-site support and guidance to staff members, addressing any concerns or

issues related to client care or program operations.

 Collaborate with program managers and staff to implement quality improvement

initiatives and ensure consistency in service delivery across all locations. and ensure

consistency in service delivery across all locations and ensure consistency in service

delivery across all locations.