Coordinator, Research Support

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! Overview The Veterans Health Administration (VHA) Headache Centers of Excellence (HCoE) is a national network of 28 sites dedicated to improving access, quality, and outcomes for Veterans for the more than 2 million Veterans living with headache and migraine through coordinated clinical innovation, education, quality improvement (QI), and research. The HCoE partners closely with academic institutions (including Yale University, Yeshiva University, Brown University, Harvard University), medical centers (including Mayo Clinic, U.S. Department of Defense) federal funders (including the National Institutes of Health [NIH], Patient Centered Outcomes Research Initiative [PCORI]), the Unites States Congress, and Veteran stakeholders to design, implement, and evaluate interventions that can be scaled across VA facilities nationwide. To support the HCoE’s expanding portfolio of NIH- and PCORI-funded multi-site studies and multi-site QI/implementation initiatives, we are seeking two experienced professionals who can operate independently, manage a portfolio of parallel initiatives (typically 5–15 sites per initiative), coordinate cross-HCoE core activities (e.g., Education, Innovations, Pharmacology, Non-Pharmacologic), build durable operational and data systems, ensure regulatory and safety-monitoring readiness, and serve as a primary liaison with funders (NIH/PCORI), Yale, VA partners, and the HCoE Veteran Engagement Workgroup. Job Location and Work Model This is a hybrid position requiring a minimum of three days on campus at the VA- Orange, CT location, with occasional travel to other CT sites. Key Responsibilities Serve as a liaison between the Grants and Contracts offices, investigators, and business managers to resolve congruency issues in a timely manner. Carry out research within the scope of established study protocols and adhere to all human subject regulations as defined by Yale University and the federal government. Develop criteria for admission of study subjects based on goals and objectives of the project. Develop original HIC/IRB submissions, collaborate with PIs on major revisions, and contribute to scientific protocols. Create forms, questionnaires, and procedures manuals for data collection and coding. Document and transmit study data, ensuring report forms are accurately completed in a timely manner at each site location. Manage and organize multi‑site studies independently, serving as primary coordinator among University, VHA, non‑Yale collaborators, IRBs, and funding sources. Perform descriptive and multivariate statistical analyses of data using computer software. Design and implement quality control measures to ensure accurate collection and processing of data. Provide in‑depth, original thought in written reports, abstracts, and manuscripts. Compare and document protocols and sponsored projects to confirm consistency between funding proposals/awards and approved protocols. Monitor federal and state regulations for new guidance, updates, or policies, and maintain knowledge to ensure University compliance with congruency review and reporting requirements. Develop, implement, and manage internal practices that ensure compliance with federal requirements. Perform other duties as assigned. Required Skills and Abilities Proven experience obtaining informed consent and strong written and verbal communication skills with a strong attention to detail. Proven experience conducting and supporting all phases of clinical and operational research (clinical trials and multi‑site data collection). Advanced skills in data management and quantitative analysis; strong Excel proficiency is a must. Strong organizational skills, with the ability to multitask, prioritize tasks, and manage time effectively. Demonstrated ability to work both independently and as part of a multidisciplinary team; proficiency in Microsoft Office Suite and experience with electronic data collection tools. Preferred Skills and Abilities Advanced skills in VHA data management (e.g., SQL) or previous experience working with the VHA’s Corporate Data Warehouse (CDW); proven experience with tools like REDCap, SAS, or R and/or advanced skills in qualitative data management and analysis using tools such as NVivo or Atlas.ti. Proven experience working with federal regulations and VHA IRBs (e.g., HIPAA) in the context of sensitive documents containing PHI/PII. Ability to work with minimal supervision in a team atmosphere and receptiveness to direction; demonstrated skill in meticulous attention to study requirements, regulatory constraints, and accurate follow‑through. Proven ability to prepare and submit regulatory documents and maintain requirements for the life of the trial(s). Thorough skill in monitoring multi‑site research subject recruitment and interactions; able to prepare documentation for informed consent and related research subject interactions and requirements. Demonstrated independence and management skills among multiple study sites, and ownership of communication requirements necessary for effective oversight and conduct of human clinical research using multiple electronic data capture systems. Principal Responsibilities Compare protocols and sponsored projects to confirm consistency between funding proposals/awards and approved protocols. Document established congruency between funding proposals and approved protocols. Facilitate and/or assist with resolution of inconsistencies between funding proposals and approved protocols. Serve as a liaison between the Grants and Contracts offices, investigators, and business managers to resolve congruency issues in a timely manner. Attend meetings and present issues when necessary that were identified during congruency review. Serve as a resource and provide technical assistance to investigators and their staff. Provide analytical and technical support related to establishing and recording protocol/grant congruency, as needed. Monitor federal and state regulations for new guidance, updates, or policies, and maintain knowledge to determine actions and follow directives required to ensure University compliance with congruency review and reporting requirements. Develop, implement, and manage internal practices that ensure compliance with federal requirements. Perform other duties as assigned. Required Education and Experience: Bachelor’s degree in a relevant academic/scientific field and a minimum of 3 years of related research support experience; or the equivalent combination of education or experience. Job Posting Details Job Posting Date: 03/27/2026 Job Category: Manager Bargaining Unit: NON Compensation Grade: Administration & Operations (Supervisor; Senior Associate 23) Salary Range: $65,000.00 - $101,000.00 Time Type: Full time Duration Type: Staff Work Model: Hybrid Background Check Requirements All candidates for employment will be subject to pre‑employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. Health Requirements Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy. Posting Disclaimer Salary offers are determined by a candidate’s qualifications, experience, skills, and education in relation to the position requirements, along with the role’s grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job‑related duties through their hiring department. EEO Statement The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA). Note Yale University is a tobacco‑free campus. #J-18808-Ljbffr Yale University