Water Service Technician

Water Service Technician

Performs intermediate skilled trades work in the installation, repair and maintenance of water lines, pump stations, water storage tanks, flushing hydrants, performing service orders, reading and maintaining water meters, collecting water samples, locating water lines, does related work as required. Work is performed under the limited supervision of the Water System Director.

Specific duties and responsibilities include reading water meters; recording readings; obtaining special readings as required. Processes service orders; initiates, restores and terminates utility service as required; performs installation and/or removal of water meters upon customer request. Performs utility location and marking of mainlines and services. Assists in the maintenance, repair and construction of the water system infrastructure including flushing hydrants, valves, elevations tanks, meters etc. Investigates customer concerns regarding water quality, consumption, high readings, no water, water pressure, etc; tests and repairs leaks in service lines and meters; makes adjustments as necessary to maintain proper flow of water. Provides customer service responding to questions and inquiries from the general public; responds to customer concerns or complaints and enforces water policies established by the County. Inspects and maintains water system pumping stations; monitors and performs control actions utilizing SCADA equipment; collects daily water samples; collects and records daily chlorine residuals throughout the district; tests and records pH levels; flushes water lines to ensure water quality. Sets traffic control including safety devices, signs, and barricades; ensures safety of public and work crew; completes construction site cleanup and/or landscaping. Operates one or more types of motorized equipment such as tractors, backhoe, tapping machines and other equipment in water system operations. Performs general maintenance duties at all buildings and grounds associated with the water system; operates and maintains county vehicles, equipment and tools. Prepares and completes various work related forms and reports. Serves in emergency stand by capacity; performs all aspects of water distribution maintenance and repair during after hour periods including weekends and holidays. Performs other related work as required.

Minimum training, experience, and education includes high school diploma or GED and minimal experience involving the operation and maintenance of water systems, or equivalent combination of education and experience. Special requirement includes valid driver's license in the State of North Carolina. Possession of or ability to obtain Backflow Cross Connection and Water Distribution certifications.