Claims Adjuster - Join Our Claims Academy!

Claims Adjuster - Join Our Claims Academy!

Cottingham & Butler/ SISCO

1 Positions

ID: 5221325008

Posted On 05/19/2026

Job Overview

Join our Claims Academy - we are building the next generation of expert Claims Adjusters!

Location: Dubuque, Iowa - in office

Start a career you didn't know existed with a company that invests in you. We’re experiencing rapid growth and are expanding our team. No experience? No problem. Through our Claims Academy, you’ll receive hands-on training, mentorship, and support to build a long-term career in the insurance industry. From day one, you’ll learn directly from experienced adjusters, trainers, and mentors who are fully invested in your success.

What You'll Do

As a Claims Adjuster, you’ll learn how to guide individuals through the claims process and ensure they receive the support and resolution they need. You’ll become the go-to person managing claims from start to finish. You’ll build relationships and guide people primarily over the phone and through email, serving as their main point of contact throughout the claims process. Through our training program, you’ll gain a strong understanding of insurance and claims principles so you can confidently and independently manage claims for our clients.

Daily Responsibilities

• Investigating claims

• Gathering and reviewing key information

• Communicating with claimants, service providers, employers, and attorneys

• Making decisions about coverage and claim outcomes

• Negotiating and resolving claims

• Managing multiple cases in an organized, timely manner

What We're Looking For

• Prior experience in an office or customer service setting

• Strong problem-solving skills

• Excellent communication and negotiation skills

• Ability to manage multiple tasks and stay on track

Pay & Benefits

• Most Benefits start Day 1

• Medical, Dental, Vision Insurance

• Flex Spending or HSA

• 401(k) with company match

• Profit-Sharing/ Defined Contribution (1-year waiting period)

• PTO/ Paid Holidays

• Company-paid ST and LT Disability

• Maternity Leave/ Parental Leave

• Subsidized Parking

• Company-paid Term Life/ Accidental Death Insurance

About Cottingham & Butler

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on | LinkedIn (

Primary Contact

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Human Resources

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Job Details

Categories

Customer Service

Education

Health Care

Insurance

Location

Dubuque, IA

Job Type

Employee

Full/Part

Company ID

943

Job REQ #

5221325008

# Positions

1

Start Date

20260519

End Date

20260629

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.